Technical Service Specialist

4 days ago

Modderfontein, South Africa ABB Full time

**Technical Service Specialist - HPR**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, disabilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
You will be working as Technical Service Specialist - HPR and will be part of Process Automation business area for Process Industries division based in Longmeadow, South Africa. In this role you will be reporting to Team Lead - HPR and will be responsible to ensure the service portfolio is delivered effectively according to ABB standard processes and safety guidelines to satisfy customers. Execute technical support, act as specialist, and solve problems in own expertise area, proactively communicate both with the customer and ABB sales teams to ensure customer needs are understood and business opportunities utilized for Service growth.

**Your responsibilities**:

- Providing technical support and solves problems in own expertise area via remote or on-site service in any service category (installation and commissioning, maintenance, repairs, engineering and consulting advanced services extensions, upgrades and retrofits end of life services, replacements, etc.)
- Managing customer relationships and maintaining regular contacts with key customers, identifying new sales opportunities, proactively communicating both with the customer and ABB sales teams to ensure customer needs are understood and business opportunities utilized for service growth, conducting specialist support and advisory service for Sales team
- Coordinating and performing specialist service projects in relevant areas internally and externally (e.g. creating milestones, project plan, cost supervision, action steps, project reviews, project supervision) including all commercials
- Preparing all documents and reporting to be signed by the customer representative, reporting work done in a timely manner and following up when needed, proactively identifying suggestions for product and quality improvement, communicating them further in the ABB organization, providing recommendations to management to improve operations and customer service
- Providing technical specialist leadership and coordination for the service team, planning activities in a timely and cost-effective way, coordinating the work of internal and external technicians and assigning them specific tasks related to service needs and monitoring performance
- Working with account teams to identify opportunities in the installed base, working to reduce the cost and improving the quality of delivery of service and projects, assisting the sales departments with technical aspects (both product and process related) during the preparation of tenders
- Providing training and support to the customer/engineering team, providing sound engineering and designing input to projects and service by implementing QA procedures

**Your background**:

- Bachelor's degree in Engineering
- Minimum 4 years’ experience in HPR Applications
- Knowledge of electrical theory and systems in High Power Rectifier, knowledge of Aluminum Rectifiers, DC drives, DC Arc Furnace and transformers will be of advantage
- Good designing skills and problem solving abilities, commitment to excellence and professional attitude

**More about us**:
Process Industries division delivers complete electrification and automation solutions, industry-specific products and lifecycle services across industries. Engineering and delivering automation solutions from device to monitoring and control make our customers get more out of their investment; digitalization solutions including collaborative operations and augmented reality help improve plant and enterprise productivity, reduce maintenance and energy costs. Our engineering, project management, services and solutions portfolio covers a wide range of industries - Mining, Pulp & Paper, Metals, Aluminum and Cement, Data centers and Food and Beverage Work model: on site #LI-onsite

  • Technical Service Specialist

    1 week ago

    Modderfontein, South Africa ABB Full time

    Technical Service Specialist - HPR:Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, disabilities, ethnicity and generations. Together, we...

  • Technical & Design Promotion Specialist

    3 weeks ago

    Modderfontein, South Africa ABB Full time

    **Technical & Design Promotion Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • Technical Design and Promotion Specialist

    3 weeks ago

    Modderfontein, South Africa ABB Full time

    **Technical Design and Promotion Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • Technical & Design Promotion Specialist

    1 week ago

    Modderfontein, South Africa ABB Full time

    Technical & Design Promotion Specialist:Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...

  • Service Sales Specialist

    3 weeks ago

    Modderfontein, South Africa ABB Full time

    **Service Sales Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Technical Design and Promotion Specialist

    1 week ago

    Modderfontein, South Africa ABB Full time

    Technical Design and Promotion Specialist:Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together,...

  • Service Sales Specialist

    3 weeks ago

    Modderfontein, South Africa ABB Full time

    **Service Sales Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Service Sales Specialist

    3 weeks ago

    Modderfontein, South Africa ABB Full time

    **Service Sales Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Service Sales Specialist

    1 week ago

    Modderfontein, South Africa ABB Full time

    Service Sales Specialist - Energy Industries:Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions.Together, we are embarking on a journey where each and every...

  • Service Sales Specialist

    1 week ago

    Modderfontein, South Africa ABB Full time

    Service Sales Specialist - Energy Industries:Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, disabilities, ethnicity and generations....

  • Service Sales Specialist

    1 week ago

    Modderfontein, South Africa ABB Full time

    Service Sales Specialist:Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...

  • Service Sales Specialist

    3 weeks ago

    Modderfontein, South Africa Hitachi Energy Full time

    You as a Service Sales Specialist, will be part of Power Grids Grid Integration based in Modderfontein, Gauteng, South Africa. You will be Responsible for sales of products/systems/services within a designated market in accordance with strategy. Build long term customer relationships and manage resolution to specific customer needs and issues. Identify and...

  • Service Sales Specialist

    1 week ago

    Modderfontein, South Africa ABB Full time

    Service Sales Specialist:Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...

  • Support Services Specialist

    3 weeks ago

    Modderfontein, South Africa ABB Full time

    **Support Services Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Support Services Specialist

    3 weeks ago

    Modderfontein, South Africa ABB Full time

    **Support Services Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, disabilities, ethnicity and generations. Together, we...

  • Service Sales Specialist

    2 months ago

    Modderfontein, South Africa ABB Full time

    **Service Sales Specialist - Energy Industries**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, disabilities, ethnicity and...

  • Service Sales Specialist

    3 weeks ago

    Modderfontein, South Africa ABB Full time

    **Service Sales Specialist - Energy Industries**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions. Together, we are embarking on a journey where each and...

  • Support Services Specialist

    1 week ago

    Modderfontein, South Africa ABB Full time

    Support Services Specialist:Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Technical Specialist

    3 weeks ago

    Modderfontein, South Africa AECI Full time

    Conduct customer site inspections on offloading and storage facilities for bulk hazardous chemicals - Conduct transport audits on service providers that transport chemicals to customers - Attend to customer technical requests on storage facilities, handling of chemicals for associated fittings and equipment - Implement turnkey projects for customers for...

  • Service Sales Specialist

    4 days ago

    Modderfontein, South Africa ABB Full time

    **Service Sales Specialist - Drives and Motors**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, disabilities, ethnicity and...