Service Centre Administration

2 months ago

Akasia, South Africa Pepkor Lifestyle Full time

**Job Title**: Service Centre Administration

The Service Centre Administration will be responsible for overseeing the day-to-day administrative operations of the service centre. This role will involve managing customer inquiries, scheduling appointments, processing payments, and maintaining accurate records.
**Key Responsibilities**:
1. Respond to customer inquiries and provide assistance as needed.
2. Schedule appointments for service centre staff and maintain an organized calendar.
3. Process payments for services rendered and keep accurate financial records.
4. Maintain a clean and organized work environment in the service centre.
5. Ensure all necessary supplies and equipment are stocked and in good working condition.
6. Monitor and order inventory as needed.
7. Collaborate with service centre staff to ensure smooth operations and high-quality customer service.
8. Perform other administrative tasks as assigned.

**Qualifications**:
1. High school diploma or equivalent required.
2. Previous experience in customer service or administration preferred.
3. Strong communication and interpersonal skills.
4. Proficient in Microsoft Office and other office management software.
5. Ability to multitask and prioritize tasks in a fast-paced environment.
6. Detail-oriented and organized.
7. Ability to work independently and as part of a team.
This job specification is a guideline for the responsibilities and qualifications required for the Service Centre Administration position. Additional duties and qualifications may be assigned as needed.

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