Gtm Solutions Specialist

7 months ago

Johannesburg, South Africa NTT Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

Develops specific marketing plans and activities for specific Business Application product(s) or product line(s) to establish, enhance or distinguish product placement within the competitive arena.

Develops business plans and product positioning in the marketplace.

Oversees market research, monitors competitive activity and identifies customer needs.

Establishes pricing strategies. Works with engineering, manufacturing, and sales to develop new Business Applications products or enhance existing product(s) or product line(s).

**Working at NTT**

**ROLES AND RESPONSIBILITIES**

**KEY PERFORMANCE AREAS**

The GTM Solutions Specialists participate in the delivery of solution design, configuration, and escalated problem management of solutions and services in client environments. This position is required to offer pre-sales support by identifying opportunities and contributing to the design and configuration requirements related to client proposals. They work towards expert-level certification, whilst at the same time developing business knowledge.

**Key Roles and Responsibilities**:

- Participate in the creation and delivery of technical solutions to clients by engaging with them during the planning and solution definition phase and defining the standards of work (SoW).
- Offer detailed technical support in the analysis of user and technical requirements, specifications development, solution design, and development, propose technical solutions and provide a high-level design of technical or service solutions to meet the client’s requirements.
- Provide user support and assist with troubleshooting and design, configuration, and escalated problem management.
- Participate in the development of technical training and training programs.
- Collaborate with internal stakeholders to define the solution roadmap and milestones.
- Work on strategic projects that enhance current solution concepts and/or the creation of new ones.
- Work closely with the sales team to evaluate and activate new accounts.
- Contribute to the knowledge base of solutions and services by sharing best practices and lessons learned with clients.
- Understand the client’s environment, business needs and provide expertise and consulting on the relevant solutions.
- Work closely with vendors to understand their strategies for solutions and services, can articulate the roadmap, and associated impacts for clients.

**Additional Responsibilities of the Role**

**Continuous Learning and a Growth Mindset**
- Continuous learning. Remain up to date with Microsoft Dynamics 365 Applications and Power Platform, explore ISV add-ons, DevOps, Agile Methodologies, Coaching Skills, Leadership Skills, Business Analysis Skills

**KNOWLEDGE, SKILLS and ATTRIBUTES**
- Strong understanding of IT industry environment and business needs
- Demonstrate knowledge of the market, verticals, horizontals, business administration, and business change
- inability to lead technical design workshops with the client and NTT stakeholders
- Possess good technical, quantitative, and analytical skills
- Possess the ability to work with clients and business teams to create client-orientated solutions and services
- Demonstrate interpersonal skills with the ability to develop and maintain strong stakeholder relationships
- Ability to recognize opportunities for enhancement and continuous improvement
- Ability to engage with a variety of stakeholders and colleagues at all levels
- Ability to establish and manage processes and practices through collaboration and the understanding of business
- Ability to manage urgent and complex tasks simultaneously

**Required (not-negotiable)**:

- Grade 12 Senior Certificate (Matric)
- A relevant computer science or information science qualification.
- Leading SAFe knowledge and experience
- Must have a good grasp of Microsoft Dynamics 365 Applications and Power Platform

**EXPERIENCE**

**Required (not-negotiable)**:

- Implementation with the following technologies:

- Microsoft Dynamics 365 (online and on-premise)
- Power Apps (Model Driven Apps)
- Azure
- Daily customer interaction
- Demonstrable experience in a similar role within a related environment
- Experience working across multiple domains
- Project management experience
- Demonstrated experience working with cli

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