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Reservations Consultant
1 week ago
**Kendrick Recruitment are now seeking a strong, dedicated Reservations Consultants to work in the reservations department of a luxury group of lodges.**
The post is based at the Lodges Head Office in Cape Town.
**Responsibilities**:
- Performing all reservation activities;
- Ensure a level of professionalism maintained at all times;
- Knowledgeable of the entire company reservation procedure;
- Review reservations booked daily;
- Resolving all guest issues and recommending appropriate measures where appropriate;
- Working closely with revenue management to maximise revenue;
- Compiling various reservations related reports.
Qualifications and Skills:
- Grade 12 (essential);
- Diploma in Tourism / Hospitality (advantageous)
- 5 years’ experience in a similar role;
- MS Office Suite;
- Travel Experience;
- Experience in Luxury Reservations
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