Internal Services Broker
6 months ago
Job Description
To maintain client relationships, provide control related advice to clients and managing policy changes.- Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.- Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, and senior staff members.- Manage existing customers and grow portfolio through policy changes and renewals.- Resolve all customer queries efficiently, and within agreed timelines.-
- Maximise business portfolio cross sell opportunities and strengthen client relationships.- Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information.- Comply with governance in terms of legislative and audit requirements.- Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data.- Seek out regular performance feedback and put actions in place to improve and enhance performance.- Identify activities to address own development gaps- Create own personal development plan and review plan with team leader or manager.- Keep abreast of learning opportunities, changing products and trends.
Job Details
Application Closing Date
04/05/24
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