Channel Manager: Commercialisation

3 weeks ago


Johannesburg, South Africa Nedbank Full time

**Job Classification**

**Requisition** - 122724**Closing Date** - 17January 2023**Location**:

- Sandton, Johannesburg**Please Note - Preference will be given to Applicants from Underrepresented Groups**
- Job Family- Nedbank Wealth Cluster - Nedbank Insurance Business Unit - Distribution (Alternate Channels) functional area- Career Stream- Sales
- Leadership Pipeline- Manage Others
- FAIS Affected- FAIS Affected - Yes**Job Purpose**

To assist in managing and enabling Nedbank Insurance digital channels to deliver financial services to bank clients and achieve team results thus contributing to achieving the banks strategic objectives, financial results and market share.

**Responsibilities**:

- Build relationships with all relevant stakeholders, including product providers both internal and external.
- Manage Portfolio growth with internal and external Stakeholders
- Ensure that latest product information is reflected across all the digital properties where NI products are sold or marketed
- Ensure transformational target are met.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
- Participate in the development and implement action plans to address issues raised in culture surveys to improve results.
- Create a client service culture. Achieve operational excellence.
- Identify performance gaps per channel and suggest ways to close these gaps.
- Stay abreast in field of expertise and deliver on the expectations from stakeholders by identifying current and future digital needs.

**People Specification**
- Embrace the Nedbank vision and values by leading by example. Manage the onboarding process of new digital channels or partners.
- Take corrective actions to ensure that targets are achieved and quality standards are met.
- Ensure that all services delivered are compliant with both Group standards and national legislative requirements.
- Support performance and compliance to all sales processes and procedures.
- Ensure that all organisation projects, processes and systems are delivered timeously.
- Support efficiency and effectiveness in the business and the team.
- Ensure compliance with all bank and regulatory requirements.
- Essential Qualifications - NQF Level- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
- Essential Qualification- NQF Level 6 in Financial Services
- Certification or degree in project management
- Essential Certifications- Certified Financial Planning Certificate.
- Preferred Certifications- Minimum Experience Level- Minimum 2 years enabling or looking after digital or virtual channels, preferably in financial services, with exposure to the range of experience identified above.
- Previous experience in sales, marketing, call center and digital in a channel management/ assistant /KAM role will be advantageous
- Experience in running or being an integral part of a project

***

**Technical / Professional Knowledge**
- Business administration and management
- Client service principles
- Communication Strategies
- Financial Accounting Principles
- Governance, Risk and Controls
- Nedbank policies and procedures
- Nedbank systems
- Nedbank vision and strategy
- Management information and reporting principles, tools and mechanisms
- Financial products and services, Nedbank and external providers
- Behavioural Competencies- Building Partnerships
- Communication
- Customer Focus
- Decision Making
- Building the Sales Team
- Driving for Results
- Aligning and Executing Sales Strategy
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_


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