Student Liaison Officer

2 weeks ago


Johannesburg, South Africa University of the Witwatersrand Full time

**Key Responsibilities**:

- Provide prompt, efficient and personalized assistance to meet the requirements, requests and concerns of students which are related to their funding options.
- Actively looks for ways to help students by identifying and proposing appropriate solutions and/or services, establishes boundaries as appropriate for unreasonable student demands.
- Build and maintain positive relationship with all stakeholders.
- Provides information to students and constant communication with donors to find out what needs to be done and agree on turnaround time.
- Adhere to and apply, policies, processes, legislative rules, applicable laws, and fundamental business ethics related to or that could impact on this role.
- Interpretation of rules pertaining to financial administration.
- Guiding administrators
- Constantly reviewing donor policies and informing Supervisor where anomalies arise
- Ensuring that all Postgraduate Merit Awards are assessed and processed timeously.
- Authorises and disburses donor payments and Scholarship awards.
- Processing of Allowances and refunds to students and Donors.
- Ensuring that enquiries to the FASO are dealt with timeously and in a professional and customer friendly manner;
- Assessing the needs of the applicant with respect to financial aid requirements and advising accordingly (Donations Discretionary)
- Assist with providing beneficiary lists for prospective donations that Development and Fundraising Office DFO will receive.
- Communicating with donors who need students to fund and provide them a contact person at DFO.
- Working closely with internal stakeholders at DFO, Faculties and Schools
- Adhering to measurable outputs as far as administrative procedures relating to FASO administrators are concerned.
- Ensuring that donors are provided with venues for student meetings and informing them accordingly.
- Liaison between Supervisor and Admin Officers

**Requirements**:

- BComm or equivalent Accounting qualification.
- Computer skills, excel.
- Bookkeeping skills
- Finance administration
- Strong comprehension and communication skills
- Strong public relations and interpersonal skills
- Organisational skills, inter-cultural tolerance and empathy
- Comprehensive understanding of higher education

5 years work experience.

**Preferences**:
Work experience in a Higher Education Environment and in the Financial Aid landscape.

Detailed Description

Job Requirements

Additional Details

How To Apply

**Closing Date: 17 November 2023**

**¿**

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