Verification Specialist

4 weeks ago

Cape Town, South Africa MRI Software Full time

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.

And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.
- We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town office._

MRI Software is looking for Verification Specialist to join our team. The following is a summary of the essential functions of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
- Coordinate with MRI insurance provider and Client to ensure timely tracking for all insurance policies, both preferred and third-party insurance policies. Such tracking shall include verifying that all residents listed on the Client’s rent roll (as provided by Client’s property management software system) have a current insurance policy and that such insurance policies adhere to the client’s outlined insurance policy requirements.
- Enter, validate, and maintain resident policy information and proof of insurance for client’s property managers and leasing agents.
- Maintains timely tracking of all interested party notifications, both preferred and third-party insurance policies. Identifies the correct action to take based on the interested party notifications.
- Communicates with residents who do not meet the client’s outlined insurance policy requirements that they must obtain valid, satisfactory insurance per their lease agreement with the client. Provides the same information to the property where the defaulting resident resides and informs of the follow up action taken or to be taken.
- Advise on forced insurance policies for residents who do not meet the Client’s outlined insurance policy requirements based on Client’s rent roll (as provided by Client’s property management software system)
- Answers inbound calls and fields questions pertaining to an existing resident’s mandatory insurance program and determines the appropriate course of action
- Excellent phone etiquette, dedication to customer service, and strong problem-solving abilities
- Answer all calls; de-escalating the call where appropriate and providing solutions that leave the customer satisfied with the resolution
- Flexibility to take on ad hoc responsibilities or assistance with special research or project orientated tasks whereas may be needed
- Laisse with client experience specialist on queries and discrepancies and discussions on possible solutions to them
- Provide superior service by delivering a WOW experience for both independent agents and National General Insurance customers
- Genuine interest in technology and a passion to deliver cutting-edge software and services and adapt to the daily changes that come with that

Skills & Other Requirements
- Associates or Bachelor’s degree (US) or Business Diploma/Certifications (ZA) fields of study may include communications; business administration; management or a related field
- Previous experience in insurance operations with renter’s insurance, multi-family insurance, personal auto, commercial, or other related insurance preferred
- Communicates effectively through oral and written communication
- Proficient at considering process improvements on a continuous basis and sharing opportunities with Client Experience Specialist Team
- Ability to adhere to schedules while maintaining an acceptable level of service, customer satisfaction and quality but at same time demonstrate flexibility
- Analysis and attention to detail are a must
- Demonstrated proficiency in MS Excel, including queries

We’re obsessed with making this the best job you’ve ever had

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:

- We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and o

  • Verification Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa MRI Software Full time

    From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people's lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and...

  • Specialist - Security Valuations

    3 days ago

    Cape Town, South Africa LRI Invest Full time

    Description Specialist - Security Valuations - Cape Town Summary of the position The Specialist - Security Valuations will be responsible for supporting the Security Valuations Manager to ensure the input, update and verification of all daily prices into the current investment systems accurately and on time. Outline of main duties and...

  • Specialist - Security Valuations

    2 weeks ago

    Cape Town, Western Cape, South Africa LRI Invest Full time

    Specialist - Security Valuations - Cape TownSummary of the positionThe Specialist - Security Valuations will be responsible for supporting the Security Valuations Manager to ensure the input, update and verification of all daily prices into the current investment systems accurately and on time.Outline of main duties and responsibilitiesThe main...

  • Payment Specialist

    1 week ago

    Cape Town, South Africa Job Crystal Full time

    A leading micro-payment processing service aggregator is looking for a Payment Specialist to assist in processing payments, onboarding and vetting new suppliers and daily reconciliations of supplier accounts. **DUTIES AND RESPONSIBILITIES**: - Processing payments to supplier’s accounts (EFTs from all 4 major banks). - Processing interbank transfers. -...

  • Talent Acquisition Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa O'Dwyer Personnel Full time

    This role will design all elements of new employee people attraction, recruitment, onboarding, and employee integration model to attract and source top talent, aligned with the businessResponsibilities: End to end process design for the attraction and tracking of new employees. Engagement with external stakeholders (agencies Accountable for the on boarding...

  • Supplier Quality Ivdr Documentation Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Measured Ability Group Holdings Full time

    South Africa - Western Cape, Cape Town - North (Goodwood - Blackheath)**Monthly Basic Salary (Market related, Negotiable)Our international client in the pharmaceutical industry which is based in Brackengate, Cape Town has a vacancy for a Supplier Quality IVDR Documentation Specialist.****IVDR: - (In Vitro Diagnostic Medical Devices Regulation)**IMPORTANT:...

  • Cultural Built Environmental Specialist

    1 week ago

    Cape Town, South Africa City of Cape Town Full time

    ELIGIBILITY Suitably Qualified Candnidates CLOSING DATE 16.04.2024 REFERENCE NUMBER SDECD 04/24 ext SALARY TCOE R 961 945 p.a. DEPARTMENT Community, Arts and Culture Development DIRECTORATE COMMUNITY SERVICES and HEALTH Cultural Built Environmental Specialist **Requirements**: - A relevant B degree - Professional registration with a...

  • Specialist Convener

    3 days ago

    Cape Town, South Africa City of Cape Town Full time

    ELIGIBILITY CLOSING DATE 23.04.2024 REFERENCE NUMBER FIN 33/24 ext SALARY **TCOE**: R 1 467 756.00 p.a DEPARTMENT Supply Chain Management DIRECTORATE FINANCE Specialist Convener - MPAC/BAC/SCM **Requirements**: - B Tech: Internal Auditing/BTech: Local Government **Finance/B**: Supply Chain Management - 8 Years and above Key Performance Areas -...

  • Talent Acquisition Specialist

    4 weeks ago

    Cape Town, South Africa TFG Human Resources Full time

    Position Description:The opportunity: The role of the Talent Acquisition Specialist is a key ambassador of the TFG employer brand. This role will design all elements of our new employee people attraction, recruitment, onboarding, and employee integration model to attract and source top talent, aligned with business and brand strategies. This role will...

  • Investment Operations Specialist

    2 weeks ago

    Cape Town, South Africa Progressive Edge Full time

    Cape Town Join an organisation who offers a niche of Transfer Agency administration services for Unit Trust, Retirement, Life and LISP products. The company is looking for a Specialist to join our team. This person will be responsible for: The maintenance and update of prices on system and all related activities. The verification & confirmation of...

  • Specialist Convener

    2 weeks ago

    Cape Town, Western Cape, South Africa City of Cape Town Full time

    ELIGIBILITYCLOSING DATEREFERENCE NUMBERFIN 33/24 extSALARYTCOE: R p.aDEPARTMENTSupply Chain ManagementDIRECTORATEFINANCE Specialist Convener - MPAC/BAC/SCMRequirements: B Tech: Internal Auditing/BTech: Local GovernmentFinance/B: Supply Chain Management 8 Years and aboveKey Performance Areas Provide highlevel stakeholder input and interactionregarding MPAC...

  • Talent Development Specialist

    4 weeks ago

    Cape Town, South Africa amplify5 Full time

    **Talent Development Specialist** With growth comes great opportunity! amplify5 is growing and we need Talent Development Superstars to help us bring the action. We need a talented, fun, energetic and detail orientated individual to deliver training to our new team members. **What will you be doing?** - The Talent Development Specialist will be...

  • Bbbee Specialist

    2 weeks ago

    Cape Town, South Africa TTEC Full time

    BBBEE Specialist BBBEE Specialist - Cape Town At TTEC, we’re all about the Human Experience and ensuring we drive a positive impact, not only for our staff but for the communities we operate in. As the BBBEE specialist, you will support the Head of BBEEE, as well as drive our impact practice with identified partners. You will be making a positive...

  • Bbbee Specialist

    1 week ago

    Cape Town, South Africa TTEC Full time

    BBBEE Specialist-03WEX **Description**: BBBEE Specialist - Cape Town At TTEC, we’re all about the Human Experience and ensuring we drive a positive impact, not only for our staff but for the communities we operate in. As the BBBEE specialist, you will support the Head of BBEEE, as well as drive our impact practice with identified partners. You will be...

  • Software/platform Support Specialist

    4 weeks ago

    Cape Town, South Africa Exclusively Remote Full time

    We are looking for a detail-orientated self-starter Platform Support Specialist. You will be working with clients in resolving their production support requests on the in-house platform. More support and technical analyses, troubleshooting analytical, sales force, (Implementation) but mainly support. You will be working in US hours, Monday to Friday...

  • Etd Isdg Specialist Clerk

    7 days ago

    Cape Town, South Africa City of Cape Town Full time

    ELIGIBILITY CLOSING DATE 10.05.2024 REFERENCE NUMBER CS 69/24 Ext SALARY **Basic Salary**: R284 195.00 p.a. DEPARTMENT Human Resources DIRECTORATE CORPORATE SERVICES ETD ISDG Specialist Clerk (3 year contract) **Requirements**: - Grade 12 plus Certificate - 2 years relevant working experience - Knowledge of Government legislation relevant to...

  • Accounts Payable Specialist

    3 weeks ago

    Cape Town, South Africa Kuda Technologies Ltd Full time

    **Summary** Kuda is a money app for Africans on a mission to make financial services accessible, affordable and rewarding for every African on the planet. We’re a tribe of passionate and diverse people who dreamed of building an inclusive money app that Africans would love so it’s only right that we ended up with the name ‘Kuda’ which means...

  • Investment Operations Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Progressive Edge Full time

    Cape TownJoin an organisation who offers a niche of Transfer Agency administration services for Unit Trust, Retirement, Life and LISP products. The company is looking for a Specialist to join our team.This person will be responsible for:The maintenance and update of prices on system and all related activities.The verification & confirmation of operational...

  • Information Specialist

    4 weeks ago

    Cape Town, South Africa FocusPoint International Full time

    FocusPoint International (FPI), in partnership with ISB Global Services is offering an exciting opportunity to join an internationally based, companyas an Information Specialist. A career at ISB Global Services will be a challenging and fast-paced, yet fun, environment that has programs focused on healthy living, professional development, and more. ISB...

  • Bbbee Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Teletech Holdings, Inc. Full time

    Job Description - BBBEE Specialist (03WEX) BBBEE Specialist BBBEE Specialist – Cape Town At TTEC, we're all about the Human Experience and ensuring we drive a positive impact, not only for our staff but for the communities we operate in. As the BBBEE specialist, you will support the Head of BBEEE, as well as drive our impact practice with identified...