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IT Operations Manager
3 weeks ago
**Role Purpose**:
- Ensure that an efficient and sustainable IT infrastructure is in place to support the business.
- Ensure that network infrastructure is optimised for maximum performance.
- Ensure user support service is in place and all user queries are resolved within a reasonable amount of time or set SLA.
**Minimum Requirements Qualifications**
- Bachelor’s Degree in information technology and/or National Diploma from recognized and reputable tertiary Institution.
- Relevant ICT professional certifications are required.
- Post graduate qualification will be an added advantage.
**Experience**
- At least 3-years of post-graduate IT Operations management experience in a SAP environment.
- At least 5 years working experience in an ICT support and systems implementations environment with demonstrable duties and responsibilities.
- Working knowledge and hands-on experience of Microsoft products, IT network infrastructure (including SD WAN), telephony, and server hardware is required
**Skills & Abilities**
- Strong technical skills: span from infrastructure to software
- Team leadership: be able to direct and lead teams of IT technicians.
- Effective communication skills: strong written and verbal, able to communicate with team members, management personnel, and end users throughout the organization.
**Job Types**: Full-time, Permanent
**Salary**: R800,000.00 - R1,500,000.00 per year
Ability to commute/relocate:
- Midrand, Gauteng: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelors (required)
**Experience**:
- Operations management: 2 years (required)
- ICT support and systems implementations environment: 4 years (required)
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