Residential Portfolio Manager
6 months ago
Job listing Job details
Job Information
Industry
- Real EstateJob ID
- J104279City
- Cape TownProvince
- Western CapeCountry
- South AfricaPostal Code
- 8000**Client Details**:
- Our client is a real estate company specialising in property management, investment, and development within both the residential and commercial property sectors. With a focus on customer service and long-term growth, they provide tenant screening, rent collection, property maintenance, and investment opportunities. Known for professionalism and expertise, they deliver innovative solutions to the dynamic real estate industry.**Role Responsibilities**:
- Portfolio Management:
- Overseeing the day-to-day operations of the residential property portfolio.
- Ensuring properties are properly maintained and comply with relevant regulations and standards.
- Developing and implementing property management policies and procedures.
- Monitoring and maintaining occupancy rates and rental income.
- Regularly visiting properties to conduct inspections to assess condition and identify maintenance or repair needs.
- Coordinating property improvement projects and renovations.
- Tenant Relations:
- Establishing and maintaining positive relationships with tenants.
- Addressing tenant inquiries, complaints and requests promptly and professionally.
- Conducting tenant screenings, lease negotiations, and move-in/move-out processes.
- Enforcing lease agreements, rent collection, and handling eviction procedures when necessary.
- Coordinating communication and correspondence with tenants.
- Team Management:
- Supervising and leading a team of property management staff.
- Providing guidance, training, and support to team members.
- Delegating responsibilities and ensuring efficient workflow.
- Conducting performance evaluations and addressing any performance issues.
**Preferred Qualifications**:
- Relevant tertiary qualification in a related field would be an advantage.
**Relevant Skills / Experience**:
- Proven experience in residential property management or a similar role.
- Excellent communication and interpersonal skills.
- In-depth knowledge of local landlord-tenant laws and regulations.
- Strong problem-solving and decision-making abilities.
- Attention to detail and ability to handle multiple tasks simultaneously.
- Proficient in property management software and Microsoft Office Suite.
- Valid driver's licence and ability to travel to different properties as needed.
- A background in facilities management would be an advantage.
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