Data Platform Support Analyst

4 months ago


Centurion, South Africa Montego Pet Nutrition Full time

**Responsibilities**:
**Database Platform Management**:

- Manage the company’s data platform, including design, operation, security and documentation.
- Train and assist users and liaise with 3rd party suppliers.
- Monitor and optimize performance and troubleshoot errors.

**Data Platform (Database & BI) Administration & Analysis**:

- Analyse requests for functionality and implement them in the database.
- Check and manage the database space and roll-back requirements.
- Ensure data integrity and availability.
- Manage and monitor Power BI settings, permissions, licensing, and activities.
- Perform SQL Server and Power BI tuning and testing.
- Support, maintain, administer and monitor: 1) Microsoft On-Premises and Azure Cloud Stack 2) Microsoft On-Premises and Azure Cloud Stack 3) Azure Synapse Analytics & Data Factory 4) Microsoft Fabric 5) Microsoft SQL Server, Integration Services, Reporting Services, Azure SQL Database 6) Microsoft Power Platform - Power Automate, Flow 7) SQL Monitoring Tools, and ITIL Helpdesk Software.
- Work as part of the IT Team aligned with best practices and industry standards.

**Provision of Support**:

- Receive and analyse requests for support and log them.
- Diagnose and solve problems or escalate them to the appropriate person.
- Test and implement solutions and monitor their functionality.
- Document solutions and submit them to the relevant role players.
- National Senior Certificate or equivalent
- NQF Level 7 Qualification in Computer Science/Information and Communication Technology alternative NQF 7 qualifications may include BCom (Informatics/Information Systems) or BIT (Information Systems) or BSc (Computer Science/Information Systems) or BEng (Computer Engineering) or equivalent
- 1 years proven experience in Database Development, Administration and Development
- Knowledge of Microsoft On-Premises and Azure Cloud Stack, Azure Synapse Analytics & Data Factory, Microsoft Fabric, Data Platform (Database) Management & Design (SQL Server & TSQL), Microsoft Power Platform - Power Automate, Flow Hands-on Cloud Data Solutions Design and Implementation (Azure), Microsoft Power BI (DAX, M-Query & Power Query), SQL Monitoring Tools, and ITIL Helpdesk Software, Data Analysis & Visualisation


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