Operations Manager

2 weeks ago


Johannesburg, South Africa Tsebo Group Full time

**About Us**:
We are looking to recruit a Regional Manager to manage the provision of quality contractual and ad hoc intergrated security sevices to mining customers within the business unit, in compliance with legislation, company policies, processes and procedures and to ensure the acchievement of budgeted financial targets as well as satisfied customers.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, PestControl, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people - the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

**Duties & Responsibilities**:
**Effectively manage the financial indicators of contracts under one's control**
- Monitor profit & loss statements for each contract to achieve budget and profit
- Implement cost saving controls to achieve required contract contribution
- Maximise contract profitability through sundry services and other methods
- Prevent claims against the Company through regular customer risk assessments
- Grow the existing Revenue through upselling

**Effectively manager employees**
- Analyse labour turnover
- Allocate employees to positions according to contract requirements and organisation structure
- Assess employees regularly to identify future talent
- Develop a succession plan in line with security career pathway
- Ensure discipline & grievience are applied in accordance with Company policies and related legislation

**Effectively manage security operations**
- Deliver customer service in line with SLA, attend and keep minutes of schedulled customer meetings to retain contracts and prevent losing clients
- Conduct regular audits to ensure compliance to site standard operating procedure and security operations best practice

**Skills and Competencies**:

- 10 years experience in the security environment
- 5 years middle to senior management experience in the security environment
- Ability to wrire accurate reports, conduct surveys and put together action plans
- Ability to communicate at all levels in the organization
- A team player
- Ability to manage and control financial costs

**Qualifications**:

- Grade 12
- Diploma or Degree in Security Management or equivalent qualification
- PSIRA Grade A (Registered Security Service Provider)


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