Operations Manager

2 weeks ago


Johannesburg, South Africa Smollan Full time

We're on the lookout for an experienced **Operations Manager** based in **JHB South**.

As an **Operations Manager**, you will be responsible for:

- Establishing a set of desktop procedures to drive daily, weekly and monthly management routines.
- Monitor returns process performance and collaborate with the field teams to drive improvements
- Building positive working relationships with store managers to clarify priorities and best practices
- Manage the Sales Operations
- Visitin stores as per call cycle and providing feedback per store
- Proactively looking at improving sales and drives, flagging concerns and issues in advance
- Liaising with clients to drive sales and improvements
- Training field staff

**What are we looking for ?**

To qualify for this role, you should have:

- Matric
- Degree/Diploma in Retail Management
- Retail Stores and Sales Operations experience
- Understanding the frozen business and protocols
- Self-motivated and self-discipline is a must
- Able to plan and priorities
- Negotiating skills
- Computer skills required (Excell, Word, PPT, Outlook and Teams)



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