Export Controller

2 weeks ago

Durban, South Africa GEODIS Full time

**General information**:
**Legal entity **:GEODIS is a Supply Chain Operator ranking among the top companies in its field in Europe and the World. GEODIS, which is part of SNCF Logistics, which in turn is a business line of the SNCF Group, is the number one Transport and Logistics operator in France and ranked number four in Europe. The international reach includes a direct presence in 67 countries and a global network spanning over 120 countries.
Why join us ?
Transport and Logistics form a key sector in the world economy. As a major international player on this sector, GEODIS is geared to full satisfaction of all stakeholders, starting with its workforce, more than 39500 men and women worldwide who share the same values of commitment, innovation, trust, solidarity and passion that form the pillars of GEODIS corporate strategy.

**Reference **:2023-11549

**Position description**:
**Type of assignment**:
Full-time Regular

**Function**:
Operational activities - Freight Administration

**Job description**:
Air & Sea Exports
Arrange freight services for customers, aligned with customer's freight management needs and in line with (CS)SOP, GW and industry policies and procedures, in order to ensure customer satisfaction.
- Review customer's freight requests and select appropriate carrier
- Coordinate gathering and hand-over of freight documents
- Framing of Export Air and Sea Customs Bills of Entry and Cargo dues / Shipping Orders
- Monitor and confirm arrival of freight to customer
- Execute client contact and align customer needs and services provided.
- Pricing & Tariffs : Provide customers with rate requests

Administration
Gather documents and information, process and set-up files and ensure proper handover of files and documentation, in line with Geodis and industry policies and procedures, in order to ensure proper administration of files and enable a clear overview of operational activities.
- Gather information and documentation from customers and set-up files in the operational system
- Break down documents form airline or shipper and calculate charges, process in operational system
- Close files, pass invoices and credit memos
- Ensure proper hand over of documents

Customer Business Implementation
Implement new customer contracts and coordinate the correct execution of accompanying (CS) OP's, aligned with SLA, GW and industry policies and procedures, in order to ensure customer satisfaction.
- Provide support with development of new (CS)SOP's in cooperation with sales and Customer Business Implementation
- Align new customers (CS) SOP's within team and provide colleagues with support

**Applicant's profile**:

- Vocational work and thinking level,
- Knowledge of customs
- Good communication skills,
- Good Microsoft Office skills
- Financial awareness
- Fluent in English and local language
- Needs preferably 3-5 years of experience in export freight forwarding

**Position location**:
**Position place**:
Africa, South Africa, Kwazulu-Natal

**Location**:
Durban

**Minimum level of education required**:
HIGH/SECONDARY SCHOOL DEGREE

**Years of experience in similar position**:
Confirmed (5 to 10 years of experience)

**Languages**:
English (Fluent)

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