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Receiving Supervisor
3 weeks ago
**Minimum requirements**:
- Matric
- Degree/diploma in supply chain/warehousing field beneficial
- 5 years relevant experience within the warehousing environment
- Administrative capabilities
- Computer skills
- Ability to solve discrepancies when highlighted
- Ability to identify discrepancies in terms of stock condition and quantity
- Good communication skills
- Planning skills
- Able to make decisions
- Knowledge of warehouse processes and packaging standards applicable to the department
- Knowledge of planning and organising the receiving process to ensure smooth running of the entire receiving process
- Have product knowledge
- Have knowledge and understanding of all the Standard Operating Procedures pertaining to their function
- Have knowledge and understanding of how to use the system within the operation
- Have knowledge and understanding of company policies
- Have knowledge and understanding of the Health and Safety procedures and requirements
- Have a knowledge and understanding of the ISO 9001 procedures****
**Responsibilities**:
- Operations
- Ensure that the Standard Operating Procedures are known, understood, trained on and maintained to ensure that the receiving procedures are carried out correctly
- Understand and know how to make use of the various systems in the business; ISAStore, Freightware, MyBusiness, Embrace etc
- Ensure effective planning of inbound stock is done daily as per the volumes to be received
- Ensure effective planning of staff requirements to manage volumes expected
- Ensure that sufficient materials and equipment is available to effectively carry out the receiving tasks
- Ensure that all stock is handled in a manner which maintains the condition of the stock and its packaging as well as any specific the requirements of the products
- Carry out investigations where required for discrepancies of documentation, vehicles, seals or products upon receiving
- Communicate issues with the customer where necessary
- Resolve all issues within 24 hours
- Escalate all issues which cannot be resolved to the respective Manager
- Ensure all receiving reports are managed, maintained, monitored, actioned upon and reported to the respective managers
- Analyse receiving stats from reports and use the information to action as required
- Ensure that control of all documentation is maintained at all times and all filing is up to date
- Ensure all stock is put away on time daily
- Ensure that product master information is correctly recorded upon inbound of new products and SKU changes
- Quality, Health and Safety and KPIs
- Ensure that receiving KPIs are known, understood, measured, managed and maintained and reported on
- Ensure NCRs/NCPs and IOs are raised daily
- Ensure that all NCRs/NCPs and IOs are closed off within the required lead times (5 working days)
- Ensure standards of Health and Safety are maintained and that the requirements of the Occupational Health and Safety Act
- Ensure that all monthly checks are carried out as required
- Maintain housekeeping standards on a daily basis
- Ensure adequate staffing levels in order to meet operational requirements
- Ensure that all staff are properly trained in all aspects of the operation
- Ensure overtime is kept to a minimum and only required on an exception basis
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