Shift Scheduler

5 months ago


Northern Suburbs, South Africa AFMS Group Full time

Key Accountabilities/ Principal Responsibilities

The Company Rules

Customer Relations

Cash Management Procedures

Passenger Management Procedures

Security Procedures

Cleaning Procedures

Health and Safety Procedures

PRIMARY DUTIES

Shift Schedule and Resource Attendance

Co-ordinate shift schedule via Prof1T on a monthly basis

Distribution of staff schedules to individual resources

Monitor resource attendance by shift and coordinate relievers

Monitor and review biometrics system and shift schedule for staff discrepancies

Continuous coordination of shift schedule when required i.e. training, events, absenteeism and any form of leave

Monthly Man-hours Report

Timesheet Coordination

Reconciliation of timesheets with biometrics on Prof1T

Coordinate any discrepancies

Staff Transport Logistics

Distribution of staff schedules to various transport service providers for staff transport

Logistical Opening of Stations

Opening of all stations as from 03:00

Transport staff from base station to ensure all station service are in place with start of service, if required.

SECONDARY DUTIES

Multi skilled to provide WIC services

Multi skilled to provide cashier services

Multi skilled to provide Call Centre services

Direct station and communication system faults to maintenance

department/Call Centre

It should be noted that for operational reasons, it may be necessary for you to perform tasks other than those described herein from time to time. Prescribed procedures may be amended by management as and when required.

Key Skills and Experience

Grade 12

Min 2-year Office Administration experience

Min 2-year experience in the operations of Bus Rapid Transport Systems

Good knowledge of MSOffice

Valid driver’s license (Code 8)

Willingness to work additional shifts as and when required

People and Management Skill

Strong administration skills

Ability to coordinate various projects simultaneously

Good communication skills and ability to communicate across all levels with all stakeholders

Ability to conduct investigations

Pro-active and time management skills

Self-motivated and ability to work independently, taking ownership of tasks

Adhere to deadlines and targets

Analytical and quick-thinking

Key Result Areas

Ensure accuracy when capturing information as it affects staff remuneration

Co-ordination of staff transport logistics to ensure staff collections and determine cost saving methods


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