Technical Coordinator

2 weeks ago


Bellville, South Africa Sanlam Full time

Who are we?
Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Sanlam. What will you do?
This role is a technical support function providing admin and coordination support for planning, commissioning, testing, optimising, analysing and diagnosing problems of infrastructure architecture solutions. It requires monitoring of several IT related project tasks and deliverables in support of solution architecture project milestones, ensuring that infrastructure requests are implemented accurately and timeously.

It will provide the opportunity to come up with process improvements and optimisation initiatives. It will aslo include general admin related tasks such as preparation of progress reports for all work performed, updating documentation, presentation compilation and time capturing. What will make you successful in this role?

**Logging of requests for architecture deployments**:

- Server deployment request
- Reserve proxy requests
- Load balancing requests
- DNS requests
- Firewall rule requests
Tracking of requests logged and ensuring timeous delivery thereof.
Functional testing of deployments to ensure implementation aligns to architecture design.
Delivery of health checks on implementations.
Drawing and upkeep of solutions architecture diagrams according to instructions from the architect.
Collaboration with business IT teams to ensure business implementation aligns to architectural design and SGT standards.
Gathering of technical information required to design and implement solutions.
Assist to ensure that solution documentation and solution packs are updated upon solution / project implementation.
Assist in troubleshooting project and BAU incidents.
Coordination of technical tasks in BAU initiatives or business projects and ensuring delivery of tasks.

**Admin related tasks**:

- Preparation of progress reports
- Presentation compilation
- Creation and filing of Architecture Diagrams (under guidance of the Solutions Architect)
- Compilation of Quotations for Architecture Solutions (under guidance of the Solutions Architect) Qualifications
Grade 12
Relevant IT Degree or Diploma is recommendable
Relevant accredited courses/IT certifications (A+ & N+ & S+) would be advantageous. Including,
- CCNA
- Project Management
- ITIL
- MS Visio/Draw

**Knowledge**:
Server concepts and technologies
Firewall concepts and Firewall rules
Reverse Proxy concepts
High Availability and clustering concepts
Network VLANs and routing
Application hosting
MS Office suite, SharePoint and Visio
Understanding of Financial concepts

**Experience**:
At least 2 years relevant working experience Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Core Competencies Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently Plans and aligns - Contributing through others Turnaround time
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.



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