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Content Manager: Internal and Digital

2 months ago

East London, South Africa Abantu Staffing Solutions Full time

**Employment Type **:Contract

**Experience **:6 to 8 years

**Salary **:Negotiable

**Job Published **:31 July 2023

**Job Reference No. **:3887470425

**Key Duties and Responsibilities**:
***
- The role is responsible for content management, internal and digital communications.
- The functions related to content management entail the collation of information and development of content for corporate reports, speeches, company website, articles, newsletters, magazines and other the external communication and marketing material. In addition to this, the incumbent will be responsible for internal communications functions which entails the design, development and maintenance of an intranet, issuing of internal communication notices and information, and coordination of organisational wide content for internal stakeholder engagements.
- Managing the digital communications platform entails development and management of social media platforms and continuous content updates of the website.

**_ The Key Performance Areas will encompass:_**

**Support to Strategic Planning and Governance**
- Provide input to the organisational strategy, as well as reviewing organisational activities and recommend corrective actions if necessary.
- Develop unit operational plans and align all activities undertaken in the unit to ensure delivery of corporate objectives.
- Enhance and implement treasury systems, processes, procedures, tools, and control systems.
- Implement controls within the section which minimize potential risk to stakeholders.
- Ensure monthly, quarterly, and annual reports are prepared accurately, maintained, and submitted timeously to all stakeholders.
- Participate in management forums within company, contributing expertise to enable sound decision making.
- Facilitate inter-departmental communication through appropriate structures and systems.
- Manage preparation and support of all internal and external audits.
- Develop and manage relationships with all internal and external stakeholders.

**Content Generation and Management**

***
- Responsible for building a brand identity and online presence through the creation and dissemination of multimedia content.
- Develop various organisational internal and external electronic and hard copy documentation like magazines, newsletters, articles, information brochures, investor packs etc.
- Collate valuable information, ensure quality content for flagship projects and track worthy milestones created as source of attraction to company's products and services.
- Contribute to the development of content for corporate performance reports for circulation to all relevant stakeholders and company clients.
- Review the relevance of content generated to ensure that company's integrity and reputation.
- Provide and package content updates for corporate reports and marketing material.
- Monitor and evaluate progress made and report to the Senior Management, as well as mitigate risks that might arise.

**Website and External Communication**
- Contribute to the development and ensure implementation of social media and website strategy for the organisation.
- Manage and post content onto social media platforms and website.
- Share content to raise brand awareness and monitor web traffic and metrics in line with best practices.
- Build a brand identity and online presence through the creation and dissemination of multimedia content.

**Design, development and maintenance of Intranet**

***
- Collaborate with the development team in designing and upgrading of the intranet.
- Drive and manage the continuous content development and uploads for the intranet.
- Liaise with business units on content to be uploaded on the intranet.
- Monitor, evaluate and report progress on the platform’s performance.

**Digital Communication**
- Oversee the execution of content for the company’s digital platforms, and strategise, implement and oversee the production of digital marketing campaigns for company’s programmes.
- Develop content for various campaigns through various marketing channels.
- Create digital content and oversee output for campaigns in collaboration with project managers, and also ensure that the projects are represented well on all digital platforms.
- Conceptualise and implement new and creative digital growth strategies for company and associated projects.
- Manage customer feedback / satisfaction surveys on existing services/products.
- Measure the success of digital campaigns, suggest and implement measures to improve performance.
- Keep abreast with the latest digital marketing and social media best practices and technologies

**Budget Management**
- Analyse trends, operating requirements and prepare capital and operating plans/estimates to determine funding for the budgeted projects.
- Manage and control the capital and operational budget of the section to ensure effective and efficient functioning within budgetary parameters of company.
- Evaluate the section’s performanc

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