Manager: Content Manager, Internal

2 weeks ago

East London, Eastern Cape, South Africa Profile Personnel Full time

The Key Performance Areas will encompass:

Support to Strategic Planning and Governance

  • Provide input to the organisational strategy, as well as reviewing organisational activities and recommend corrective actions if necessary.
  • Develop unit operational plans and align all activities undertaken in the unit to ensure delivery of corporate objectives.
  • Enhance and implement treasury systems, processes, procedures, tools, and control systems.
  • Implement controls within the section which minimize potential risk to stakeholders.
  • Ensure monthly, quarterly, and annual reports are prepared accurately, maintained, and submitted timeously to all stakeholders.
  • Participate in management forums within the company, contributing expertise to enable sound decision making.
  • Facilitate interdepartmental communication through appropriate structures and systems.
  • Manage preparation and support of all internal and external audits.
  • Develop and manage relationships with all internal and external stakeholders.

Content Generation and Management
***- Responsible for building a brand identity and online presence through the creation and dissemination of multimedia content.

  • Develop various organisational internal and external electronic and hard copy documentation like magazines, newsletters, articles, information brochures, investor packs etc.
  • Collate valuable information, ensure quality content for flagship projects and track worthy milestones created as source of attraction to the Company products and services.
  • Contribute to the development of content for corporate performance reports for circulation to all relevant stakeholders and Company clients.
  • Review the relevance of content generated to ensure that company's integrity and reputation.
  • Provide and package content updates for corporate reports and marketing material.
  • Monitor and evaluate progress made and report to the Senior Management, as well as mitigate risks that might arise.

Website and External Communication

  • Contribute to the development and ensure implementation of social media and website strategy for the organisation.
  • Manage and post content onto social media platforms and website.
  • Share content to raise brand awareness and monitor web traffic and metrics in line with best practices.
  • Build a brand identity and online presence through the creation and dissemination of multimedia content.

Design, development and maintenance of Intranet.**- Collaborate with the development team in designing and upgrading of the intranet.

  • Drive and manage the continuous content development and uploads for the intranet.
  • Liaise with business units on content to be uploaded on the intranet.
  • Monitor, evaluate and report progress on the platform's performance.

Digital Communication

  • Oversee the execution of content for the Company digital platforms, and strategies, implement and oversee the production of digital marketing campaigns for company's programmes.
  • Develop content for various campaigns through various marketing channels.
  • Create digital content and oversee output for campaigns in collaboration with project managers, and also ensure that the projects are represented well on all digital platforms.
  • Conceptualise and implement new and creative digital growth strategies for the company and associated projects.
  • Manage customer feedback / satisfaction surveys on existing services/products.
  • Measure the success of digital campaigns, suggest and implement measures to improve performance.
  • Keep abreast with the latest digital marketing and social media best practices and technologies.

Budget Management

  • Analyse trends, operating requirements and prepare capital and operating plans/estimates to determine funding for the budgeted projects.
  • Manage and control the capital and operational budget of the section to ensure effective and efficient functioning within budgetary parameters of the company.
  • Evaluate the section's performance against the approved budget and addressing deviations/variances.
  • Authorise payment vouchers, requisitions, etc. regarding expenditure as delegated.
  • Sound planning and forecasting of capital expenditure within area of responsibility.
  • Compile budget inputs in accordance with policies, procedures, and legal requirements.
  • Sound planning and forecasting of capital expenditure within area of responsibility.

MINIMUM REQUIREMENTS

  • Bachelor's degree in communications, Journalism, Marketing, Media Studies or Public Relations
  • 8 years working experience in communications, public relations or marketing role of which 3 years must be at management or supervisory or consultancy level.

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