Manager: Content Manager, Internal

6 months ago

East London, South Africa Profile Personnel Full time

**The Key Performance Areas will encompass**:
**Support to Strategic Planning and Governance**
- Provide input to the organisational strategy, as well as reviewing organisational activities and recommend corrective actions if necessary.
- Develop unit operational plans and align all activities undertaken in the unit to ensure delivery of corporate objectives.
- Enhance and implement treasury systems, processes, procedures, tools, and control systems.
- Implement controls within the section which minimize potential risk to stakeholders.
- Ensure monthly, quarterly, and annual reports are prepared accurately, maintained, and submitted timeously to all stakeholders.
- Participate in management forums within the company, contributing expertise to enable sound decision making.
- Facilitate inter-departmental communication through appropriate structures and systems.
- Manage preparation and support of all internal and external audits.
- Develop and manage relationships with all internal and external stakeholders.

**Content Generation and Management**

***
- Responsible for building a brand identity and online presence through the creation and dissemination of multimedia content.
- Develop various organisational internal and external electronic and hard copy documentation like magazines, newsletters, articles, information brochures, investor packs etc.
- Collate valuable information, ensure quality content for flagship projects and track worthy milestones created as source of attraction to the Company products and services.
- Contribute to the development of content for corporate performance reports for circulation to all relevant stakeholders and Company clients.
- Review the relevance of content generated to ensure that company's integrity and reputation.
- Provide and package content updates for corporate reports and marketing material.
- Monitor and evaluate progress made and report to the Senior Management, as well as mitigate risks that might arise.

**Website and External Communication**
- Contribute to the development and ensure implementation of social media and website strategy for the organisation.
- Manage and post content onto social media platforms and website.
- Share content to raise brand awareness and monitor web traffic and metrics in line with best practices.
- Build a brand identity and online presence through the creation and dissemination of multimedia content.

**Design, development and maintenance of **Intranet.**
- Collaborate with the development team in designing and upgrading of the intranet.
- Drive and manage the continuous content development and uploads for the intranet.
- Liaise with business units on content to be uploaded on the intranet.
- Monitor, evaluate and report progress on the platform’s performance.

**Digital Communication**
- Oversee the execution of content for the Company digital platforms, and strategies, implement and oversee the production of digital marketing campaigns for company's programmes.
- Develop content for various campaigns through various marketing channels.
- Create digital content and oversee output for campaigns in collaboration with project managers, and also ensure that the projects are represented well on all digital platforms.
- Conceptualise and implement new and creative digital growth strategies for the company and associated projects.
- Manage customer feedback / satisfaction surveys on existing services/products.
- Measure the success of digital campaigns, suggest and implement measures to improve performance.
- Keep abreast with the latest digital marketing and social media best practices and technologies.

**Budget Management**
- Analyse trends, operating requirements and prepare capital and operating plans/estimates to determine funding for the budgeted projects.
- Manage and control the capital and operational budget of the section to ensure effective and efficient functioning within budgetary parameters of the company.
- Evaluate the section’s performance against the approved budget and addressing deviations/variances.
- Authorise payment vouchers, requisitions, etc. regarding expenditure as delegated.
- Sound planning and forecasting of capital expenditure within area of responsibility.
- Compile budget inputs in accordance with policies, procedures, and legal requirements.
- Sound planning and forecasting of capital expenditure within area of responsibility.

**MINIMUM REQUIREMENTS**
- Bachelor's degree in communications, Journalism, Marketing, Media Studies or Public Relations
- 8 years working experience in communications, public relations or marketing role of which 3 years must be at management or supervisory or consultancy level.

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