Sales Operations Manager

3 weeks ago


Centurion, South Africa IQVIA Full time

Key Responsibilities:

- Achieving company sales targets for both base and growth
- Build a highly motivated performing Key Accounts Management team
- Tracking performance of the Key Accounts Managers and providing regular feedback on progress
- Devise strategies and techniques necessary to achieve the sales targets
- Working closely with the Consulting team to see how best we can offer solutions to clients, promote our
- consulting capabilities and upskilling of the sales team
- Use the Global Account Planning to leverage ideas and input for local account plans
- Map stakeholders in each account, identify potential customers and generate new sales leads
- Weekly completion and management of the roadmap
- Responsibility for quarter end closure and ensuring that all opportunities are in hand
- Thorough understanding of the RIH file and the Daily change report
- SIP Allocation and communication of achievements to regional finance and team
- Assist KAM's with contract renewals and negotiating process and tracking the progress of contract renewals
- Setting objectives for each KAM, monitoring ongoing progress and completion of competency reviews
- Approve expenses and leave of team members
- In field training, development and coaching of KAM's
- Clear understanding product offerings and ongoing enhancements to remain relevant
- Understand competitor activity and suggest strategies to counter act competitors
- Yearly budget setting and forecasting that involves target setting for KAM's
- Assist with preparation and input for Quarterly Country review for the Commercial sales team


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