Lead Generator

2 weeks ago


Rosebank, South Africa Nsibandze Outsourcing Full time

About Us:
Founded in 2020, Nsibandze Outsourcing (“NOS”) is a CX business on a mission to ignite opportunity for small and medium sized companies through telemarketing, lead generation, data analysis and business consulting. Based in the UK we deliver our innovative solutions to clients across the United Kingdom, North America and the EMEA region.

Title: Lead Generator

Location: Rosebank, Gauteng

**Salary**: R8 000 - R10 000 (Basic + KPI structure)

Business hours: 09:00-17:00

Working days: Monday-Friday

Benefits: Christmas week off, Birthday off, Volunteering Day off,

Role:
This is predominantly a lead generation / telemarketing role. Reporting to the Associate Director, in this role you will be responsible for managing client relationships and the delivery of telemarketing services for set clients. Within this role you will have full responsibility for the services delivered to set clients. You will be given a full understanding of your clients’ expectations to ensure that our solutions are delivered on schedule and to our client's satisfaction. You will also be expected to recognise opportunities to sell additional services to the client. You will integrate seamlessly and have direct contact with the client while adhering to Nsibandze Outsourcing's values.

Training:
Nsibandze Outsourcing Training Programme 2024.

Progression:
After 6 - 12 months of being in this role, you might be eligible for promotion to an Account Manager role where you will look after a portfolio of clients directly.

Key Responsibilities:

- Research and identify potential leads through various channels, including online research, social media, and networking events
- Develop and maintain a database of leads and prospects for future reference
- Collaborate with sales and marketing teams to develop effective lead generation strategies
- Analyze and report on lead generation metrics to track progress and identify areas for improvement
- Stay up-to-date with industry trends and best practices for lead generation
- Provide exceptional customer service to prospects and clients
- Manage and prioritize multiple tasks and projects to meet deadlines

Background and experience:

- Understanding of B2B client management is advantageous, however, not a must.
- Have experience speaking to high level decision makers in the market.
- Has knowledge of the commercial real estate or creative media industries.
- Good understanding of business process outsourcing.
- Microsoft 365 (Outlook, Excel, Word)
- Experience of managing SLAs / KPIs.
- 2 years of telesales experience.
- Outbound call experience
- CRM Knowledge (HubSpot, Salesforce)
- Lead generation and lead sourcing
- Ability to build and maintain a client pipeline
- A good listener, with the ability engage and ask the right questions.
- Ambitious and self-motivated, with a desire to learn, develop, and progress.
- A hungry, self-starter who thrives in a fast-paced start-up environment.
- Must have a high level of energy, with positive attitude and be flexible in approach.

**Skills**:

- Problem solving.
- Ability to prioritise workload and to multi-task.
- Exceptional organisational skills.
- Excellent communication and interpersonal skills.
- Good negotiator.
- Engaging personality.
- Empathy.
- Fearless attitude.
- Team player.

Nsibandze Outsourcing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sex, sexual orientation, gender identity/expression, national origin, or any other characteristic protected under law.

**Salary**: R8 000,00 - R10 000,00 per month



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