Projects & Transitions Specialist
2 weeks ago
Company Description
- Global Shared Services (GSS) is a critical asset for Anglo American and De Beers enabling the delivery of functional service work for Finance & People Services to all Business Unit and Group Functions.
The vision for Global Shared Services (GSS) is to be an exceptional Shared Services organisation, with inspired people, delivering flawless processes, enabled by great technology.
There are three key strategic pillars that GSS is currently aligned to and delivering towards, namely, customers, colleagues and communities.Proactive and meaningful stakeholder engagement, which includes employees, communication and effective change management are key success factors in the GSS journey.
- Job Description
- Run complex Accounting Services (AS) & Employee Services ( ES) transitions and/or projects from design and development stage to implementation and completion stage
- Define requirements and plan transition and/or project lifecycle
- Document management, including managing systems and tools during project delivery to ensure proper document management
- Create strategies for risk mitigation and contingency planning
- Demonstrate leadership to define requirements for transition and project risk and allocate appropriate resources
- Develop requests for proposals for external services
- Communicate with all stakeholders
- Manage both the dependencies and the interfaces between transition projects
- Manage and report progress and risks to the transition’s and project’s successful outcome
- Identify potential people-side risks and anticipated points of resistance, in line with HR and develop specific plans to mitigate or address the concerns
- Conduct transition and/or project readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner
- Develop a set of actionable and targeted change management plans - including sponsor roadmap, training plan and resistance management plan
- Identify resistance and performance gaps, and work to interface and implement corrective actions using the key stakeholders in the process, for example learning and development, HR, etc.
- Work with teams to integrate change management activities into the overall transition and/or project plan
- Work with communication, training, HR and OD specialists in the formulation of particular plans and activities to support the transition and/or project
- Responsible for the research and development of the change programmes ensuring best fit for the organisation
- Support strategic initiatives to ensure quality service delivery, continuous improvement and innovation
- Work with Service Management and the Transition and Projects team to establish strategic goals and priorities
- Promote GSS to current as well as new businesses to achieve buy in and support
- Implement an operating plan for area of responsibility to deliver accurate and high quality budget
- Drive compliance to audit findings and ensure quality implementation
- Interpret and communicate relevant policies and procedures
- Be customer and transition focused/orientated
- Lead the transition of outstanding AS & ES processes to GSS
- Demonstrate behaviour in line with health, safety and environmental standards and with the Group’s values;
- Demonstrate behaviour in line with the Group’s values, standards and a professional workplace
**Qualifications**:
- Degree level education such as BComm, BusSc, BSc Actuarial Science, Technology or Engineering or related field
- Preferably with post graduate qualification (e.g. Honours, CA, CFA or MBA)
- PMP (Project Management Professional) Certification or equivalent preferred;
- MS Project/ SmartSheets;
- Post qualification project management and management level experience;
**EXPERIENCE**
- 5 + years’ experience in project management, working on large scale and complex initiatives
- Experience in the transition of work/activities between BUs;
- Good understanding of shared services and service management processes (performance management, service level management, customer surveys, continuous improvement, etc.);
**Additional Information
- What we offer**
- When you join Anglo American, you can expect to enjoy a competitive salary and benefits package. But more than this, you’ll find yourself in an environment where the opportunities for learning and growth are second to none. From technical training to leadership programmes, we bring out the best in our people. There are plenty of opportunities to move onwards and upwards too. We’re a large, successful multinational company - and we’re still growing all the time.
**Who we are?**
- Anglo American is a global diversified mining business. Our portfolio of world-class mining operations provides the metals and minerals that make modern life possible. We use innovative practices and the latest technologies to discover new resources and mine, process, move and market our products to our customers around the world.
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