Telesales Consultant

3 weeks ago

Midrand, South Africa Rectron Full time

**Job Purpose**
The main purpose of the job is to maintain and grow the Rectron client base through promoting and selling the full Rectron product range.

**Education/Qualification**
- Matric or higher education

**Experience (experience required for the job)**
- Minimum of 1-2 years’ experience in a sales environment in a professional organisation
- Knowledge of the Africa market added advantage
- Exceptional customer service experience
- Computer Literate

**Roles & Responsibilities**
- Work with allocated dealer base that is assigned.
- Grow this database monthly in line with target given.
- Achieve GP target on set Database
- Achieve target spend across customer breadth given.
- Assisting all customers with queries, quotes and orders.
- Managing dealer base to ensure customers are up to date with specials and promotions
- Informing the database of new content uploaded on the reseller portal where relevant
- Build good relationships with your clients
- Escalate problematic issues to the Sales or Product Managers timeously
- Selling key components as required by management or PM
- Complete all allocated Product training as necessary
- Send all orders timeously through to order processing
- Manage Database of Credit availability and highlight problems to accounts department.
- Assist with other job-related duties as and when required
- General admin and upkeep of database
- General update and maintenance of all admin and filing
- Represent Rectron at trade exhibitions, events and demonstrations.
- Attend product training programmes and study and know the relevant product range.
- Attend product related and sales events when requested

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