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Marketplace Analyst

1 month ago

Cape Town, South Africa takealot.com Full time

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.

**Reporting to the Marketplace Commercial Manager**

**Key responsibilities / accountabilities**:

- Devise frameworks for annual commercial and strategic planning for Marketplace, including the development of new appropriate key performance metrics, as the business unit matures.
- Implement and compile the analysis of yearly performance metrics as specified by the commercial and strategic plan for Marketplace, including seller acquisition and retention, selection growth and listings retention, seller operational performance, and financial order economics where required.
- Compile business specifications for the development of required Marketplace Business Intelligence dashboards. Liaise with Takealot BI during the development processes, including specifying relevant prioritisation, milestones and deliverables.
- Provide analytical support to other Marketplace functional areas, where analysis or technical advice is required. This may include supporting Seller Operations, Business Development, Compliance or executive Marketplace management as needed.
- Help spread technical knowledge and skills throughout the Marketplace team, through hands-on guidance and teaching, for such skills as advanced Excel, Google Sheets or writing SQL.
- Develop business working business systems for areas within Retail and Marketplace, in cases where Takealot Engineering are not able to develop required proprietary systems in a constrained timeframe. This may include systems where standardised interactions and automation are required (such as in the context of a live, collaborative spreadsheet for many business users) for a given business function, such as Promotional Briefing. Such systems could be developed with the use of tools such as Google Sheets Scripting, ETL software, or Excel macros.
- Documentation and maintenance of Marketplace shared knowledge and SOPs, especially where technically complex, using the Jira Wiki centralised knowledge repository.
- Regular reporting and showcasing insights
- Project management

**Qualifications and experience**:

- A bachelor's degree in Commerce, Information Systems, Engineering or Computer Science
- 5+ years analytical, finance or management consulting experience

**Skills, knowledge and abilities**:

- Exceptional attention to detail
- Data-obsessed, analytical and able to generate actionable insights driven by data analytics.
- Solutions-oriented, can-do attitude and high energy
- Strong analytical and critical thinking, using data to inform decisions
- Logical individual, motivated by building workable solutions
- Strong prioritization and managerial skills
- Exceptional attention to detail
- Ability to manage complex interfaces & senior relationships
- Strong aptitude to learn new systems
- Strong understanding of business processes, acumen and interlinked relationships
- Ability to approach problems logically and with good judgement to ensure the appropriate customer outcome
- Versatile and with the appetite to learn by doing

**The Environment**:

- We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
- We are short on ego and high on output.
- We are doers and not only thinkers, its all in the execution after all.
- We love what we do and what we are creating.

We seek to Employ an **Extra Ordinary Mind** who:

- is forthright but respectful
- is an expert at doing, who can not only design but also execute
- is analytical, able to use data to make decisions
- is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
- is passionate about the potential of e-commerce and delivering a world-class customer experience
- is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
- is able to think about problems from a business perspective using technical and
- product input
- is curious and challenge the status quo
- is innovative and enjoys iteration
- is collaborative
- thinks like an owner of the business
- is **SMART**, has **INTEGRITY** and is **HARDWORKING**

If you meet the above you are an Extraordinary Mind, so come join us.
- Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference._