Event Services Supervisor

7 months ago

Cape Town, South Africa Marriott International, Inc Full time

**Job Number** 24064158

**Job Category** Food and Beverage & Culinary

**Location** Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Our jobs aren’t just about setting up tables and chairs for our guests to use during a banquet or meeting. Instead, we want to create an atmosphere that is memorable and unique. Our Event Support Expert takes the initiative and delivers a wide range of services that allow our events to go off without a hitch. Whether setting up and breaking down materials, transporting supplies, stocking bars and action stations, or anything in between, the Event Support Expert plays a key role in making our events run flawlessly. Ensure staff is working together as a team. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Inspect banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Read and interpret all function sheets and relay all pertinent information the to the banqueting operations team. Document pertinent information in appropriate department handover.

Assist in training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 20kg without assistance and objects weighing in excess of 35kg with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.

No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical - to get it right for our guests and our business each and every time.

Guest Relations
- Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible; thank guests with genuine appreciation and provide a fond farewell.
- Address guests' service needs in a professional, positive, and timely manner.
- Assist other employees to ensure proper coverage and prompt guest service.
- Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.

General Food and Beverage Services
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
- Assist your and other departments when needed to ensure optimum service to guests.
- Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
- Perform other reasonable duties as requested.

Banquet Room Set-up
- Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order.
- Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts with specified tools, wares and equipment according to company standards.
- Ensure cleanliness of room vaccuming and dusting.
- Set up, operate, and troubleshoot audio-visual (AV), projection, lighting, and conferencing equipment, devices, and s

  • Conferencing & Events/banqueting Floor Supervisor

    6 months ago

    Cape Town, South Africa O'Brien Recruitment Full time

    **Company**: Join this highly acclaimed Hotel, renowned for their commitment to employee wellness, community engagement, and environmental sustainability. They are seeking a dynamic **Conferencing & Events Floor Supervisor** to join their team, who shares their passion for service excellence and maintaining exceptional standards. **Note**: This is a...

  • Event Services Supervisor

    4 months ago

    Cape Town, South Africa Marriott International, Inc Full time

    **Job Number** 24145730 **Job Category** Food and Beverage & Culinary **Location** Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together as a team. Inspect...

  • Activations and Events Coordinator

    6 months ago

    Cape Town, South Africa a Popular Bunch Full time

    **Company overview**: A Popular Bunch is a leading full-service experiential agency situated in Johannesburg, South Africa. Celebrated for our innovative flair, we craft immersive and memorable experiences by harmoniously blending creativity, technology, and strategic thought. Our compact, yet high-performing team, boasts a wealth of talent spanning...

  • Event Service Expert

    6 months ago

    Cape Town, South Africa Marriott International, Inc Full time

    **Job Number** 24015447 **Job Category** Food and Beverage & Culinary **Location** Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about setting up tables...

  • Event Service Expert

    6 months ago

    Cape Town, South Africa Marriott International, Inc Full time

    **Job Number** 24092730 **Job Category** Food and Beverage & Culinary **Location** Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Meet group coordinator/host(ess) prior to...

  • Event Services Manager

    6 months ago

    Cape Town, South Africa CTICC Full time

    **Main Purpose**: The Event Services Manager - Banqueting is responsible for effectively planning all services required as per the assigned event, is the central client contact for the duration of the event while the client is on site and managing all subordinates adequately while executing a seamless event. **Reporting to the**: Senior Event Services...

  • Banquet Supervisor

    8 months ago

    Stellenbosch, Western Cape, South Africa HAZENDAL WINE ESTATE Full time

    **Profile of Banquet Supervisor** The Banquet Supervisor assists in controlling an event from conception to clean up. It is required to meet with clients to work out event details, plan with the client and their team, scout and book required venues, suggest food options and entertainment and arrange required staff. The profile involves creating budget &...

  • Event Services Manager: Banqueting

    2 weeks ago

    Cape Town, South Africa CTICC Full time

    **The main purpose**:Responsible for effectively planning all services required as per the assigned event. To be the main point of contact for the duration of the event. Assisting and anticipating the client’s needs while guiding the clients through CTICC processes. Maintaining a professional relationship at all times while upholding standards set within...

  • Event Services Manager: Beverage

    2 weeks ago

    Cape Town, South Africa CTICC Full time

    **The main purpose**:Responsible for effectively planning all services required as per the assigned event. To be the main point of contact for the duration of the event. Assisting and anticipating the client’s needs while guiding the clients through CTICC processes. Maintaining a professional relationship at all times while upholding standards set within...

  • Parking Supervisor

    6 months ago

    Cape Town, South Africa CTICC Full time

    **The main purpose**: Responsible for assisting in managing the traffic in and out, and around the CTICC (Parking Areas) **Reporting to the**: Parking and Logistics Manager **Key responsibilities will include but are not limited to**: **1. Managing and control of traffic flow around the CTICC** - The management and control of ergonomic flow of traffic...

  • Concierge Supervisor

    2 months ago

    Cape Town, South Africa Hilton Full time

    Concierge Supervisor A Concierge Supervisor serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. **What will I be doing?** A Concierge Supervisor will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel,...

  • Events Service Expert

    6 months ago

    Cape Town, South Africa Marriott International, Inc Full time

    **Job Number** 24058781 **Job Category** Food and Beverage & Culinary **Location** Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Prepare coffee breaks, carts, and stations with...

  • Infrastructure Supervisor

    2 days ago

    Cape Town, Western Cape, South Africa Professional Career Services Full time

    Infrastructure SupervisorWe are seeking an experienced Infrastructure Supervisor to join our team at Professional Career Services. The successful candidate will be responsible for overseeing the construction of pipelines and pump stations, developing comprehensive communication plans with stakeholders, and ensuring quality assurance and project...

  • Food Service Assistant

    6 months ago

    Cape Town, South Africa UCT Foods Services (Pty) Ltd ta Food & Connect Full time

    About the Role Food and Connect requires the services of suitably qualified, hard-working and responsible Food Service Assistant's to join our company. Reporting the Supervisor, the position will be responsible for preparing and serving a variety of drinks and food items, serving food items and promoting coffee consumption by educating customers. Minimum...

  • Front Office Supervisor

    2 months ago

    Cape Town, South Africa Hilton Full time

    Front Office Supervisor A Front Office Supervisor assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. **What will I be doing?** As a Front Office Supervisor Intern, you will assist in management of daily Front Office...

  • Food Service Assistant

    4 months ago

    Cape Town, South Africa UCT Foods Services (Pty) Ltd ta Food & Connect Full time

    About the Role Food and Connect requires the services of suitably qualified, hard-working and responsible Food Service Assistant to join our company. Reporting the Supervisor, the position will be responsible for preparing and serving a variety of drinks and food items, serving food items and promoting coffee consumption by educating customers. Minimum...

  • Retail Operations Supervisor

    6 months ago

    Cape Town, South Africa Truniq Professional Services Full time

    **Retail Operations Supervisor - Durbanville** **Our client in the retail industry is seeking a retail operations supervisor to join their team. The successful incumbent will be responsible for the following**: **Duties**: Perform Retail Operations Supervisor/Manager role. Achievement of sales targets. Oversee stock management and manage...

  • Events Coordinator

    2 weeks ago

    Cape Town, South Africa V&A Waterfront Full time

    The **Events Coordinator** at Makers Landing is responsible for the comprehensive planning, organising, and execution of meetings, events, and banquets, ensuring seamless experiences for clients and guests. This role involves promoting, booking, and coordinating events that create immersive and engaging brand experiences, enhancing positive brand...

  • Events Coordinator

    3 months ago

    Cape Town, South Africa Portside Consulting Full time

    We are seeking a dedicated **Events Coordinator** to join our team at our luxury hotel or resort in Langebaan. The Events Coordinator will be responsible for planning, organizing, and executing a variety of events and functions, ensuring that each one is managed seamlessly and meets the high standards of our property. This role is key to delivering...

  • Restaurant Supervisor

    6 months ago

    Cape Town, South Africa CTICC Full time

    **The main purpose of this position is**: The Restaurant Supervisor is responsible for assisting the Beverage and Restaurant Manager for the upkeep and maintaining of service standards of the Restaurants. They are responsible for effectively assisting the staff and baristas on duty to execute their daily operational duties. In addition, the Restaurant...