Change Manager

2 weeks ago

Johannesburg, South Africa VCIT Insight Full time

**Change Manager**

Knowledge, experience and personal competencies

Education and experience:

- 3 Year degree.
- Minimum 5 years’ experience.
- Relevant change management certification.
- Change management theory and practice.
- Experience working at change consultant level on projects in a multi-functional organisation.
- Experience in project managing change initiative or other relevant business experience.
- Experience with facilitating workshops.
- Experience in negotiating for desired outcomes.

Key responsibilities:
Prepare for Change
- Clarifies and agrees the Change Management priorities, activities and resources with the Change Management Programme Manager.
- Assesses the change impact and readiness for change initiative, identifying key barriers.
- Develops Change Management plans (e.g. stakeholders’ management, training, coaching, communications and resistance management)
- Develops Change Management material and content with the assistance of the appropriate Specialists.
- Engages with stakeholders to obtain buy-in to the change initiative.
- Incorporates successful Change Management solutions from other initiatives into change plans. Prepare for Change
- Promotes the need for and benefits of Change Management as part of the change initiative.
- Selects appropriate pilot sites and tests Change Management plan/activities at pilot site to ensure appropriateness for further roll-out in business unit.
- Executes Change Management plan in line with change initiative scope and budget.
- Executes specific activities with allocated resources to achieve Change Management plan.
- Manages the impact of the change initiative at business until level.
- Provides feedback to stakeholders on change initiative progress and risks.
- Facilitates the resolution of resistance and barriers to the change initiative.

Key responsibilities: Prepare for Change
- Clarifies and agrees the Change Management priorities, activities and resources with the Change Management Programme Manager.
- Assesses the change impact and readiness for change initiative, identifying key barriers.
- Develops Change Management plans (e.g. stakeholders’ management, training, coaching, communications and resistance management).
- Develops Change Management material and content with the assistance of the appropriate Specialists.
- Engages with stakeholders to obtain buy-in to the change initiative.
- Incorporates successful Change Management solutions from other initiatives into change plans. Prepare for Change
- Promotes the need for and benefits of Change Management as part of the change initiative.
- Selects appropriate pilot sites and tests Change Management plan/activities at pilot site to ensure appropriateness for further roll-out in business unit.
- Executes Change Management plan in line with change initiative scope and budget Executes specific activities with allocated resources to achieve Change Management plan.
- Manages the impact of the change initiative at business until level.
- Provides feedback to stakeholders on change initiative progress and risks.
- Facilitates the resolution of resistance and barriers to the change initiative. Reinforce Change
- Ensures effective transfer of ownership of the change to business (Change Champions and Agents) and support areas (e.g. HR).
- Assists the business to “own” the change initiative and commit to its reinforcement.
- Evaluates change initiative through post implementation review.
- Accepts responsibility for the measurement of benefits realisation for change initiative.

Project Management
- Project manages the Change Management plan.
- Proactively identifies issues and risks (conscience of the project), providing feedback to Change Management Programme Manager.
- Manages Change Management activities in line with other initiative components (e.g. technology and process).
- Continually reviews and revises Change Management staffing, timelines and scope.
- Assigns and manages the outputs of Change Management Consultants assigned to the project.
- Provides coaching and development to Change Management Consultants assigned to the project. Administration
- Provides updated actual and estimated hours and timelines, as well as expenses incurred and anticipated, to Change Management Programme Manager.
- Ensures timeous administration in the Change Management areas of training, communication and resistance management.
- Provides progress reports to the Change Management Programme Manager. Integration and capacity building
- Facilitates the building of a change culture/resilience and change management capability in the business unit.
- Shares learnings from change initiatives across the change community to enable knowledge management.
- Keeps abreast of leading-edge Change Management practices and tools
- Revises the Change Management approach to include best practice and improved efficiencies.
- Works with the Programme Manager to optimise the assignment of change resources.

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