Reception Manager
2 weeks ago
Our Client is looking for a Reception Manager
*Must be presentable
*Must have own transport
- Must have sober habits
*Must be able to work shifts and overtime
*All work permit must be valid
*Criminal checks will be done
Duties
To ensure that visitors and clients are received in an excellent and professional manner and that all reception areas operate a high quality service at all times.
- 1. To supervise the professional greeting of clients and visitors, to the highest standards.
- 2. To manage room reservations ensuring that the bookings team are processing all enquiries accurately.
- 3. Recruitment, induction and training of receptionists and meeting room co-coordinators
- 4. Appraisals and performance management of staff, including monthly meetings.
- 5. Leading, monitoring, motivating and inspiring the team; providing guidance and support.
- 6. Review of existing standards and procedures while implementing new best practices to ensure a seamless delivery of Front of House Services
- 7. On-going development of skills and knowledge for the FOH team.
- 8. Produce, manage and operate the reception rota, checking future planned absences, planning cover and ensuring overtime is provided when necessary
- 9. Manage the implementation for any change or upgrade in software systems
- 10. Monitor budget and produce weekly/monthly reporting where applicable
- 11. Supervise the co-ordination of VIP Functions and events.
- 12. Review the uniform requirements and source new suppliers if needed
**Job Types**: Full-time, Permanent
Ability to commute/relocate:
- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- What is your current notice period?
- What is your salary expectations?
**Experience**:
- Administrative office procedures, practices and equipment: 1 year (preferred)
Application Deadline: 2023/01/25
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