Operations Manager

4 weeks ago


Cape Town, South Africa MF Spa & Beauty Placements Full time

**OPERATIONS MANAGER - Aesthetics**

**WEST COAST**:

- Cape Town, Western-Cape (South Africa)

**START**: ASAP / 01 May 2024

**REPORTS TO**: Director / Medical Doctor

**HOURS & SHIFTS**:

- Monday - Friday 08:00 am - 18:00 pm
- Closed on all major public holidays

**PACKAGE POTENTIAL & COMPANY BENEFITS**:

- R20,000 - R25,000 Basic Salary per month (BOE, BOQ, BOS)
- Treatment Commission earned
- Retail Commission earned
- Mandatory annual leave break during Christmas & New Years

**QUALIFICATIONS**:

- Incumbent must be a qualified Skin Care & Aesthetics Professional
- a 2-year minimum DIPLOMA in the relevant field (Skin Care, Aesthetics, Aestheticienne, Cosmetology etc.)
- CIDESCO / ITEC / SAAHSP / CIBTAC / City & Guilds
- Dermal Aesthetics qualifications -_ BONUS_
- Business or Marketing qualification - _BONUS_

**EXPERIENCE & SKILLS**:

- Patient and Client relations - a friendly and welcoming personality
- Medical Aesthetic environment employment experience
- Comfortable performing aesthetic skin care services (Peels, Needling, Laser etc.)
- At least TWO years in a senior, managerial role in the industry
- Computer savvy and clued up on several systems including Social Media (FB, Instagram, LinkedIn etc.)

**SUMMARY OF DUTIES**:

- Perform Aesthetic services within your scope of practice
- Manage the overall operations of the clinic (including patients, staff and queries)
- Manage social media content (create or develop where necessary)
- Draft Aesthetic plans in absence of doctor’s assistant
- Assist with Stock control
- Training assistance where operationally required
- Product screening and attend launches or promotions
- Assist with patient prep where required
- Assist Drs with any treatment in absence of assistant where operationally required
- Offer in-house training
- Patient relations & retention
- Handle queries
- Quality assurance
- Front desk duties where operationally required
- Assist with sales or product recommendation



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