QA Agent

Company Description iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. Our office is a high performance environment where we push each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here. **Job...

We are seeking a skilled Team manager for the Investigations & Customer Operations QA team, This individual will manage the QA targets, monitor the adherence of QA processes, monitor resources, drive assessment accuracy and lead and drive positive agent behaviour within the team. **KEY ACCOUNTABILITIES** - Manage the incubator teams for all special...

**Job Details**: - Division Rewardsco Sales- Business Unit QA- Minimum experience Entry Level- Company primary industry Telecommunications- Job functional area Quality AssuranceWe are seeking a skilled Team manager for the Investigations & Customer Operations QA team, This individual will manage the QA targets, monitor the adherence of QA processes, monitor...

Urban Lifestyle Rewards are looking to hire QA Agents. Applicants must pose a keen ability to adhere to targets, Computer Literate, be fluent in English, Punctual, handle pressure, think on their feet and multi task. We pride ourselves with quality and look forward to having awesome people join our Team!! Must Have Matric with traceable references, ITC...

Talksure Pty Ltd is seeking a highly skilled Contact Centre Quality Assurance Manager to oversee the day-to-day operations of our Quality Assurance team.Main Purpose of the RoleMonitor agent interactions with customers to ensure satisfaction.Distribute reports and provide feedback for improvement.Liaise with sales departments to enhance...

We are Hiring! Quality Assurance Agents - Durban Umhlanga - Benefits:_ - R7500 Salary Package - In house canteen - Incentives - Permanent Position - Medical Aid **Requirements**: - 6+ Months International QA Experience - Reliable transport to Umhlanga - Computer Literate WhatsApp **#QA** to **066 469 5699** to start your interview processs. **Job...

Talksure Pty Ltd requires a seasoned Quality Assurance Team Lead to manage our day-to-day operations.Primary ResponsibilitiesOversee Quality Assurance team members.Maintain customer satisfaction through monitoring agent interactions.Liaise with sales teams to achieve goals.Key FunctionsAnalyse sales agent data to inform strategies.Review sales and conduct...

The ideal candidate will possess exceptional leadership skills to spearhead our Performance Monitoring and Improvement Specialist role.Core ResponsibilitiesSupervise Quality Assurance specialists.Guarantee customer satisfaction by scrutinizing agent-customer interactions.Forge strong ties with sales teams.Main TasksIdentify areas for improvement using sales...

**The Purpose**: To manage and support a high performing customer service team, ensuring service levels and customer experience is of a high standard. Facilitate effective complaints handling and resolution to customers across various service and social media platforms. **Key Responsibilities**: - Manage daily customer service operations - Oversee...

**Company Description** iKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a...

Our client based in Umhlanga is looking for agents to service the US clients. Various roles availalble: Inbound, Outbound, QA Criteria to apply: At least 2 years experience in the USA sales space, preferably in retail and or lead gen Excellent basic, uncapped comms, night shift allowance and medical aid. **Salary**: R6,000.00 - R8,000.00 per...

Market related salary from R 6 000 Experience relevant to the position - Matric Certificate - Excellent Listening skills and attention to detail - Analytical skills - Microsoft Office/Excel skills - Report writing skills - Team motivational skills Primary Job roles and responsibilities - Listening to Sales and Non-Sales Calls across all insurance products...

Bloom’s Insurance Sales Team Leader need to be a highly skilled individual, tasked with motivating a team of up to 12 sales consultants who will be tasked with closing leads that come through to bloom’s brokerage via its various marketing channels. Track, manage, and improve agreed KPIs to ensure team performance is aligned with business targets. **1....