Costing & Warranty Claims Clerk (Automotive)
2 weeks ago
A well-established automotive dealership in Polokwane is seeking a
**Costing & Warranty Claims Clerk **to join their team.
**The main purpose of this position**:
- To strive in providing customers with a professional service experience whilst ensuring adequate communication between customers, parts and service departments in achieving customer satisfaction goals
- Maximizing profitability in the workshop
- Supervising and supporting Junior Admin Clerks
- To do accurate costing of job cards and submissions of claims
- Monitoring all claims as to prevent rejections
- Resubmission and recovering of all rejected claims to minimize loss to the company
- Checking of job cards before costing to minimize audit risk
- Weekly payment recons
- To ensure accurate quotes are given to the customers
- To have a good understanding of the parts return process to DPR
**Requirements**:
- Senior Certificate (Grade 12)
- Minimum of 5 years Costing & Warranty Claims experience in the Automotive Industry (Dealership experience)
- Able to work unsupervised
- Good at making decisions to minimize losses to the company
- Good communication skill with OEM and fellow employees
- Previous OEM Warranty/Motor plan costing abilities
- Able to work under stress
- Able to multitask
- Able to encourage and develop junior staff
- Ability to identify and pick up possible problem areas
- Able to implement processes
- Ability to adapt quickly and easily to change
**Salary**:
R25 000 - R30 000 CTC per month + Incentives
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