Merit Desktop Investigator
2 weeks ago
Who are we?
The position will include, but is not limited to, validation of all incidents/claims with high & medium merit indicator, which may include interviewing witnesses, SAPS officials, towing operators, finalizing of reports and administration, liaising with service providers. Handling of admin and/or call requests from outlying investigators. Handling and resolving all queries and problems from any service providers and/or clients on an outlying investigator claim. What will make you successful in this role?
Grade 12/Standard 10/NQF 4
FAIS accreditation or a FAIS recognized qualification will be highly beneficial
Minimum 3 years claims experience
Minimum 3 years in the STI (Short Term Insurance) environment
Valid Driver’s Licence Essential Requirements
Urgency
Organised
Self-disciplined
Self-motivated
Excellent administration skills
Customer service oriented
Deadline and results oriented
Attention to detail
Think out of the box mentality
Ability to work independently in a team environment
Excellent interpersonal and communication skills (verbal & written)
Computer literate
Takes ownership and responsibility
Enthusiastic and passionate about the job and the company
No pending disciplinary conduct pending Knowledge and Skills Claims administration Claims settlements Payment approval and rejections Operate within claims guidelines and compliance Personal Attributes Self-development - Contributing independently Decision quality - Contributing independently Plans and aligns - Contributing independently Manages conflict - Contributing independently Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Core Competencies Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently Turnaround time
At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.
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