Client Liaison Officer
6 days ago
**Client Liaison Officer (Internal Sales)**
**Market -related Salary**
**Epping, Cape Town**
**Purpose of the job**
To support the sales team by acting as the client liaison relating to orders, promotions and pricing.
**Key Responsibilities**
? Initiating contact with customers to confirm orders where relevant sales rep is unable to do so
? Ensure that orders are executed promptly and accurately when receiving orders from customers
? Keep customers informed throughout the process whilst their orders are being prepared and
relay information regarding unavailable stock etc
? Resolve any stock and system related queries that may arise at any point in time
? Ensure that a back order list is received from the warehouse on a daily basis to inform the
customers and to assist customers in making alternative arrangements where necessary
? Routine communication with the creditors department is critical to confirm if customer’s accounts
are on hold and relay relevant information to sales rep
? Assist Warehouse and Operations teams during stock take
? Regular communication with sales reps if their customers are experiencing any issues or have any
queries
? You may be required to assist with other tasks as and when operationally require
**Qualification and Experience**
? Matric / Grade 12 as a minimum requirement
? Minimum 3 years Sales administration experience
? Fully Bilingual (Afrikaans & English)
? Ability to multi task
? Support sales representative
? Clean driver’s license and reliable car
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