Sales Operations Manager

2 days ago

Johannesburg, South Africa Time4Biz Full time

**SALES OPERATIONS MANAGER**

**Duties and Responsibilities**
- Design efficient workflow structures, incorporating internal standard operating procedures (SOP’s),sound risk management practices, internal standards of quality and service excellence, as well as agreed turn-around times
- Lead a team of 13subordinatesincluding an Assistant Manager
- Checking of new Commercial business against client instruction, department SOP’s, and agreed Treaty Limits
- Activating new Commercial Insurance policies
- ADHOC activations on personal lines
- Oversight of all Personal Lines sales administrative functions
- Management of unpaid premiums, cancellations, reissue, wording, and annexure reports for Commercial. Backup for personal lines
- Monthly, quarterly and YTD sales statistics (new sales-all products, and commission reports)
- Quality Assurance Audit reports
- System testing when changes are implemented
- Create new reports for the Sales Administrative duties for sales department Sales Register and SharePoint
- Create Manuals for department processes and functions. Update Sales department SOP’s for commercial lines
- Efficiencies and processes. Cerul commercial quoting priority
- Department efficiencies, including system development/ enhancement projects
- Employee management
- Unpacking strategy and supporting sales team.
- Supporting HOD in terms of achieving key company strategy and goals.
- Broker cancellations. Oversee new agency process. Oversee current structure Enhanced reporting

**Skills**
- Empowering others-communicating clear direction, delegating responsibility and authority,building up competenceand confidence in others
- Holding others and self, accountable for delivery on agreed targets and standards of service
- Ability to think ahead, manage time, and make appropriate decisions when setting goals andpriorities forselfand team
- Ability to take initiative by responding to situations pro-actively and timeously
- Committed to continuous self-development
- Effective communication skills-sharing and openly receiving information, and adjusting one’s styleand content tothe audience and context
- Effective Relationship Management skills
- Ability to collaborate with multiple parties inside and outside the company
- Ability to persuade, negotiate and influence positively and assertively
- Ability to build and assert trust
- Abilityto analyse problems/ opportunities and information in a logical and structured manager, andmake sound decisions even in the face of ambiguity
- Living customer centricity
- Drive to consistently achieve excellence in all performance output-Results oriented
- Ability to think creatively and innovatively
- Ability to adapt to adapt quickly and positively to changing circumstances
- Must project tenacity, confidence, optimism, and leadership

**Qualifications and Requirements**
- Matric
- NQF 4 or higher certificate in Short-Term Insurance
- RE 5 (Representative Exam)
- Must provide evidence of FAIS Fit & Proper status (DOFA)
- Related BCOM degree-highly advantageous
- Further training or qualification in Management or Leadership-highly advantageous
- Must be able to lead a team
- Minimum of 10 years’ relevant work experience within the Short-Term Insurance Sales sphere
- At least 5 years related experience in a Managerial/ supervisory capacity, with specific focus on operations management and employee management
- Experience dealing with Brokers, including brokers with Binder/Outsource Agreements
- Knowledge and understanding of current market trends within the industry, external factors that could impact the business, as well as a sound understanding of competitor product offerings

**PLEASE NOTE

  • Operations Manager

    1 week ago

    Johannesburg, South Africa Logistics and Operations Management Full time

    We require an Operations Manager and Project Supervisor familiar with the general operations and management of a business. You will work with the senior management to assist with the coordination of company projects and manage staff. We will consider experience in various industries. If you have an excellent personality, you pay attention to detail and a...

  • Sales and Marketing Co-ordinator

    7 months ago

    Johannesburg, South Africa The Sales Barn Full time

    Our client, operating in the automobile services industry, is looking to hire a Sales and Marketing Coordinator to join their team in Mulbarton and contribute to their continued growth. This is an office based role and comes with a salary of R14k per month. As a Sales and Marketing Coordinator you will play a pivotal role in supporting the sales and...

  • OPERATIONS MANAGER

    7 hours ago

    Johannesburg, South Africa Farm Manager SA Full time

    MINIMUM REQUIREMENTS Tertiary Qualification in Warehousing, transportation and logistics Excellent Computer skills Excellent management and human resources skills Good understanding of accounting processes 8 - 10 Years at senior operational level with the Warehouse and transportation industry Basic legal knowledge of contracts Problem solving skills Judgment...

  • Sales Lead Generator

    4 months ago

    Johannesburg, South Africa MADjozi Outsourced Sales Full time

    Join Our Dynamic Sales Team and Shape the Future of Sales! We’re seeking passionate individuals to join our elite sales force, empowering small businesses to thrive. What’s in it for You? Work Remotely: Enjoy the freedom of a flexible, remote setup. Leverage Your Experience: Use your skills to make a real impact. Empower Small Businesses: Support...

  • Sales Operations Manager

    7 months ago

    Johannesburg, South Africa Performanta Group Full time

    **SALES OPERATIONS MANAGER - CYBER SECURITY** **(ONLY LOCAL NATIONALS WILL BE CONSIDERED)** **Job Title: Sales Operations Manager (Cyber Security)** **The Company**: The Performanta Group is a Global Multinational Managed Cyber Security Service Provider. We are not just a company, we are a family, driven by innovation, collaboration and a passion for...

  • Sales Operations Manager

    2 days ago

    Johannesburg, South Africa RELX Full time

    About Us LexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision-making and outcomes. Our 10,500 experts and innovative tools help us shape a better world for our customers and communities. About the Role The Sales Operations Manager is...

  • Property Sales Ambassador

    2 weeks ago

    Johannesburg, Gauteng, South Africa SA Sales Fraternity Full time

    About the CompanyOur client is a leading property brokerage, providing access to UK property investments for expatriates and high-net-worth individuals worldwide.The Role: Property Sales AmbassadorWe are seeking ambitious professionals to join our team as Business Development Executives. You will identify new business opportunities, generate leads, and build...

  • Sales Operations Manager

    4 days ago

    Johannesburg, South Africa FirstRand Full time

    About us, purpose, experience and qualifications **about us**: **purpose**: The Sales Operations Manager is responsible for the management of processes and resources that support the business objective in the Corporate and Motor business. The incumbent is accountable for business continuity through the implementation of operational plans, the allocation of...

  • Agricultural Operations Manager

    3 weeks ago

    Johannesburg, Gauteng, South Africa Farm Manager SA Full time

    Job DescriptionFarm Manager SA is seeking a highly experienced and skilled Vegetable Farm Production Manager to join their team.About the RoleThe successful candidate will be responsible for managing the day-to-day operations of our vegetable farm, ensuring high-quality crop production and maximum yield. With a strong background in agricultural management...

  • Pharma Sales Representative

    7 months ago

    Johannesburg, South Africa The Sales Barn Full time

    Our client, in the Pharmaceuticals Industry is looking for a results-driven Sales Representative with excellent interpersonal skills to actively seek out and engage customer prospects. The position covers Gauteng North. - Selling scheduled products and services using solid arguments to prospective customers - Performing cost-benefit analyses of existing and...

  • Workshop Manager

    7 months ago

    Johannesburg, South Africa The Sales Barn Full time

    Lead and Manage the Auto Workshop supporting both internal and external customers with technical, product advice and problem solving. - Create and manage standard operations with workshop. - Warranty assessments and build ups. - Training and assessments to create a “Best in Class” knowledgeable sales team. **EXPERIENCE** - 5 years min. experience in a...

  • International Sales and Marketing Representative

    3 weeks ago

    Johannesburg, Gauteng, South Africa SA Sales Fraternity Full time

    About SA Sales FraternityWe are a Swiss-based company registered as an Insurance Intermediary with the Swiss Financial Market Supervisory Authority (FINMA). Our approach has been developed over numerous years of advising people from different nationalities, age groups, and industries in Switzerland.We are looking for a highly skilled International Sales and...

  • National Sales Operations Manager

    7 months ago

    Johannesburg, South Africa Metamorphosis Integrated Solutions Full time

    **Location**: Midrand **Reporting to**: Head of Sales and Operations **Job Purpose**: The National Operations Manager is responsible for driving efficiency and effectiveness across the sales operations function. This role provides strategic leadership and operational oversight to ensure that the team has the sales tools, resources and processes needed to...

  • Senior Key Accounts Manager

    3 weeks ago

    Johannesburg, Gauteng, South Africa SA Sales Fraternity Full time

    About our Client: SA Sales Fraternity is a leading waste minimization and management system for commercial property owners and managers. Our mission is to help clients save the environment, time, and money. We have successfully implemented several clean-up operations throughout various regions, teaming up with numerous social partners and clients. The...

  • National Sales Manager

    7 months ago

    Johannesburg, South Africa PSM Personnel Full time

    National Sales Manager (Operations) Sales ~ Commercial Johannesburg North-Gauteng Qualification and Experience - A relevant tertiary degree (B.Com) and a proven track record of +10 years in an FMCG company managing a team with the sales function, including cross-functional experience within sales functions as well as Management and Negotiation of Contract...

  • Head of Sales Operations Manager

    3 weeks ago

    Johannesburg, Gauteng, South Africa Global Recruitment Full time

    We are looking for a skilled Head of Sales Operations Manager to join our team at Global Recruitment. As a key leader, you will be responsible for overseeing the day-to-day sales operations and ensuring that our sales team is equipped to meet their targets.The ideal candidate will have a strong background in sales operations, with experience in managing a...

  • Sales Operations Manager

    3 days ago

    Johannesburg, South Africa AVI Limited Full time

    **AVI Ltd. **is known for its leading household brands across many categories including hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods, personal care products, cosmetics, shoes, accessories, and fashion apparel. **NATIONAL BRANDS LIMITED** operates 5 manufacturing sites, offering world class manufacturing facilities in Isando...

  • Sales Rep

    7 months ago

    Johannesburg South, South Africa The Sales Barn Full time

    Our client, in the Packaging & Labelling Industry, is looking for a Sales Rep in their Jhb office. The position requires previous experience in this industry and in external sales positions. The salary on offer is R25k per month + comm. Deliverables - Create and implement a sales strategy that makes sure you meet personal sales goals, as well as those...

  • After-Sales Operations Manager

    3 weeks ago

    Johannesburg, Gauteng, South Africa Qingdao Haosail Machinery Co Ltd Full time

    About the RoleWe are looking for an experienced After-Sales Operations Manager to oversee the after-sales operations at Qingdao Haosail Machinery Co Ltd.In this role, you will be responsible for the daily management and work arrangement of all after-sales personnel, including pre-sales site surveys, equipment installation and commissioning, and maintenance...

  • Revenue Growth Manager

    3 weeks ago

    Johannesburg, Gauteng, South Africa SA Sales Fraternity Full time

    Job DescriptionWe are seeking a highly experienced Revenue Growth Manager to join our team in Switzerland. As a key member of our sales team, you will be responsible for driving revenue growth and building strong relationships with clients.About Us:We are a Swiss-based company registered as an Insurance Intermediary with the FINMAWe have a team of...