Operations Manager

2 weeks ago

Stellenbosch, South Africa Helderberg Personnel Full time

logistics|operations manager

**Education required**:

- Matric
- Logistics degree or relevant industry work experience beneficial

**Skills required**:

- Must be able to work independently, must be able to work under pressure
- High levels if communication skills
- Energetic and innovative
- Able to work long & flexible hours, as well as weekends
- High level of computer skills (Datatim/Power Bi/MS Office/Qlikview)

**Experience required**:

- 7 years transport experience
- 3 years Operation Management experience

**Key performance areas**:

- Pack-house Communication:_
- Get loads from the PH for the next day
- Communicate packhouse eta’s and vehicle details to Packhouse (PH) manager
- Ensure all load numbers are communicated to PH Manager
- Update and communicate ETA’s of trucks at PH to PH Manager
- Phone PH at 10:00 to double check any possible additional loads
- Transporter management:_
- Get daily commitment from transporters for Limpopo Area
- Follow up on vehicles that have to load on the day to ensure no delays
- Manage the price of ad-hocs to ensure season rate is under the Benchmark
- Ensure minimum ‘stand-over’ loads by identifying late vehicles, and replacing with new vehicles
- Assist transporters with any possible deviations at port
- Operational:_
- All loads to be captured on Datatim/TMS
- All transporters to have load confirmation sent prior to vehicles leaving PH
- Book vehicle offloading slot in harbor, and communicate to transporter
- Ensure all vehicles that require harbor permits have valid permits
- Assist other departments within Group with tracking information
- Administration:_
- Assist finance dept with POD data capturing when needed
- Understand and follow claim process in place
- Monitor other areas, and pre-emptive mistakes
- Systems:_
- Assist with development of PowerBI system for the company and resolve errors
- Manage and assist with all new developments of the TMS system
- Operational Management:_
- Assist and guide other employees to ensure all areas run smoothly
- Build a trustworthy relationship with all clients. All major operational issues to be communicated by you
- Have weekly feedback with the Top 10 service providers, and create a mutually beneficial relationship
- Weekly progress reports in citrus season, and take charge of weekly operation meeting
- Manage credit limits and prof of transporter GIT
- Ensure that other areas also stay under the benchmark
- Keep the team motivated, lead by example and focus to understand each individual, in order to generate maximum performance

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