Executive Personal Assistant

4 days ago

Pinetown, South Africa CARtime SA Full time

CARtime, a national franchise company is looking for an Executive Personal Assistant /Office Manager

This is an in-house position based at our Pinetown office.

Working hours are Mon to Fri from 7.30am till 5.30pm. Sat 8am till 1pm.

Responsible for overseeing the general administrative functions and any events or activities in the office.

Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication, key-record keeping, and coordination among departments.

**Duties**:
**Administrative Support**:

- Manage calendars, schedule appointments, and coordinate meetings for franchise owners or managers.
- Prepare and distribute documents, presentations, and reports as needed.

**Travel Arrangements**:

- Coordinate travel arrangements including flights, accommodations, and transportation for franchise owners or managers.
- Create detailed itineraries and ensure all travel plans align with business objectives and preferences.

**Data Management**:

- Maintain accurate records and databases related to franchise operations, including financial documents, inventory, and customer information.
- Assist with data entry, analysis, and reporting as required.

**Franchise Communications**:

- Serve as a liaison between franchise owners or managers and corporate headquarters, conveying important information, updates, and requests.
- Facilitate communication and collaboration among franchise locations needed.

**Event Coordination**:

- Assist in planning and organizing franchise events, conferences, and promotional activities.
- Coordinate logistics, vendor arrangements, and attendee registrations to ensure successful events.

**Project Assistance**:

- Support franchise owners or managers in various projects and initiatives, providing research, analysis and logístical assistance as required.
- Monitor project timelines and milestones to ensure timely completion.

**Customer Service**:

- Provide exceptional customer service to franchise customers, addressing inquiries, resolving issues, and ensuring satisfaction.
- Handle customer complaints or concerns in a professional and efficient manner.

**Confidentiality**
- Maintain strict confidentiality of sensitive information relating to franchise operations, personnel, and business strategies.

Excellent communication skills, attention to detail, ability to work in a team are essential attributes.

English/ Afrikaans bilingual and a Valid driver’s license are essential.

Salary R13 000.00 negotiable depending on experience.

**Job Types**: Full-time, Permanent

**Salary**: From R13 000,00 per month

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