Front Desk Coordinator

5 months ago


Cape Town, South Africa Sorbet Kenilworth Full time

A busy and growing salon in Kenilworth is looking for a front desk coordinator (FDC) to join this fabulous team. We are super excited to be doing a full revamp in October and will be reopening our beautiful new store end October. To join this team attitude is everything - nothing is as beautiful as a great working environment A happy, positive, solution focused individual will best fit this team.

The salon is open 7 days a week and will require working weekends and public holidays. You will have 8 days off per month incl one full weekend off. Hours are

9-6pm Mon to Fri

8-5pm Sat

9-4pm Sun

You will receive a free staff treatment each month valued at R500 and the opportunity to earn other incentives.

**Day to day this is a very varied role that will have elements of**:
Stock management - daily counts and monthly stock take

People management - you will have days where you work alone and in those times you are the decision maker in the salon

Guest relations - you are the face of Sorbet Kenilworth and will be the person guests deal with the most outside of their treatment

Coordination of training - you will manage all training planning, booking and coordination of case studies etc to get citizen qualified after attending training

Admin - you will manage various ad hoc admin as required by the salon

**We believe the person we are looking for will have the following minimum skills and qualifications (and we hope a lot of other hidden talents too)**

Matric qualification preferred

Experience dealing with customers and handling difficult conversations

Excellent at building relationships with both customers and staff

Reasonable excel competence (intermediate - must understand how to work with basic formulas such as vlookup and pivot tables)

Excellent time management skills - you will have many competing priorities to juggle

Sober and punctual

Experience with stock management and stock takes beneficial but not required

Experience working in a Beauty salon OR a Day Spa is beneficial but not required

**Job Types**: Full-time, Permanent

Pay: R8 000,00 - R10 000,00 per month

Application Deadline: 2024/09/06



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