WMS Implementation Technical Specialist

7 months ago


Roodepoort, South Africa Clicks Group Limited Full time

**Listing reference**: 016704**Listing status**: Online-
**Position summary**

**Industry**:FMCG & Supply Management
- **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Roodepoort
- **Contract**:Permanent**EE position**:Yes**Introduction**Job description**

**Job Purpose**:
The WMS Implementation Technical Specialist is responsible for the successful implementation, configuration, and support of Warehouse Management Systems (WMS) across the organization. This role requires a good understanding of WMS, supply chain processes, and the ability to translate business requirements into system functionality.

**Key Performance Areas**:

- Implementation and Configuration: With the support of other team members, implement and configure WMS solutions based on business requirements. This includes system setup, testing, and go-live support.
- Technical Support: Provide technical support for WMS including troubleshooting and problem resolution.
- Training: Train end-users on the use of the WMS, ensuring they understand system functionality and capabilities.
- Documentation: Document system configurations, processes, and procedures for future reference and training purposes.

**Skills**
- Functional configuration proficiency in implementing WMS systems.
- Writing Functional Specifications for business review & sign-off
- Ability to write SQL scripts and use other technical tools to assist in troubleshooting.
- Writing Test Specifications and executing testing against them.
- Good data manipulation skills using MS Excel.

**Knowledge**:

- Warehouse Management Systems (WMS)
- Transport Management
- Proof of Delivery systems
- Courier interfacing

**Personal Competencies**:

- A Deliverer
- Analytical
- Problem Solver
- Sees the Big Picture
- Analysing and interpreting
- Creating and conceptualising
- Organising and Executing
- Adapting and Coping
- Enterprising and performing

**Minimum requirements**

**Education and Qualification**
- Bachelor’s degree in Computer Science, Information Systems, or a related field. (strongly advisable)
- Certificate or Diploma from a WMS system provider or implementation partner showing training or competence with installing WMS solutions.

**Minimum Experience**
- Essential:
- Proven experience in WMS implementation and/or support.
- Good understanding of warehouse operations and supply chain processes.
- 5 years’ work experience in logistics.
- Desirable:
- End user support experience.
- KNAPP Kisoft Warehouse Management Systems (WMS) operational or implementation experience.
- Experience in Pharma, Logistics, or Wholesale & Distribution Industries
- Familiarity with SAP ERP



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