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Key Account Manager

4 months ago


Durban, South Africa RM Resources Full time

**Key Requirements**:

- National Senior Certificate (Grade 12)
- Tertiary qualification - Honours Degree such as BCom Marketing Management/ Business Management/ Entrepreneurship, Project Management or similar - advantageous
- Retail shelving and shopfitting experience - advantageous
- 1 - 3 years experience in a similar role
- Ability to read/interpret technical drawings and floor plans
- Technical aptitude

**Key Responsibilities**:

- Establishes and maintains long-term, profitable, business relationships with existing key clients
- Coordinates and collaborates with sales team and other relevant departments
- Achieve agreed upon sales targets and outcomes within schedule
- Performs cost-benefit and needs analysis of existing and potential clients
- Conducts on-site measurements and site inspections
- Manages and interprets client requirements and expectations
- Provides technical support and assistance to clients by means of product recommendations and solutions
- Coordinates and collaborates with sales team and other relevant departments to; compile detailed costings and quotations, designs as per client specification and ensures client project requirements are met and exemplary service is provided
- Full project management function (initiation, scoping, execution, installation, completion)
- Manages subcontractors/ shopfitting teams throughout the installation process
- Expedites the resolution of client problems and complaints
- Remains current on industry trends, market activities and market potential
- Maintains knowledge of competitor products, identifies and reports on competitor pricing and/or marketing strategies