Client Implementation Specialist I

3 weeks ago

Cape Town, South Africa Crisis24 Full time

About Crisis24

Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.

At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

Who We Are Looking For

**We are seeking someone who possesses the following qualities**:

- Exceptional ability to organize and prioritize tasks with mínimal supervision
- Effective time management and adept problem-solving skills
- Strong interpersonal skills, both verbal and written
- Unwavering attention to detail coupled with outstanding organizational prowess
- Capability to handle multiple projects concurrently
- Proficiency in facilitation and presentation, ensuring clear communication
- Proficiency in French and/or German is advantageous
- Demonstrated passion for the business and industry, with a keen desire to master product and service knowledge
- Confidence and assertiveness in approach
- Dependable and responsible with an innovative mindset
- Skilled in negotiation and adept at building rapport with customers
- Proven track record of consistently delivering results within agreed-upon timelines

What You Will Work On
- Responsible for coordinating the on-boarding and implementation of new products and services for select Crisis24 clients and other projects as assigned
- Liaise with the relevant Major Account Executive and Account Manager to confirm service offerings and entitlement based on each client contract
- Work directly with the client to obtain relevant information to perform the on-boarding and sign-off on any launch requirements
- Communicate significant issues or concerns to relevant internal stakeholders
- Ensure each client is kept informed of progress throughout the on-boarding process and made aware of any issues/delays, promptly
- Facilitate the go-live process of new clients to provide a seamless experience for Crisis24 and the client
- The Client Implementation Specialist will also ensure any post-launch support requirements are communicated as relevant
- Provide training to clients on how to use the system and educate them on post-Implementation process flow and communication channels
- Maintain current knowledge of company strategies and technological/product development and participate in User Acceptance Testing of technology enhancements as needed
- Responsible for collecting and sharing key metrics and KPIs for assigned implementations

What You Will Bring
- Bachelor’s degree required
- 2 to 5 years experience

Information Security
Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.

  • Client Implementation Specialist I

    2 weeks ago

    Cape Town, South Africa Crisis24 Full time

    Crisis24 Solutions (PTY) LTD, Block A, The Terraces, Cape Town, South Africa, South Africa Req #11182 About Crisis24 Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent...

  • Client Implementation Specialist I

    2 weeks ago

    Cape Town, Western Cape, South Africa Crisis24 Full time

    About Crisis24Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence...

  • Implementation Specialist

    4 days ago

    Cape Town, South Africa Traderoot Full time

    The Implementation Specialist role involves end-to-end system commissioning based on clients' business requirements, which includes configuration, deployment, integration, and testing of the clients' licensed software solutions. Implementation Specialists ensure that the licensed software systems meet the client's technical and business needs. They...

  • Implementation Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Traderoot Full time

    The Implementation Specialist role involves end-to-end system commissioning based on clients' business requirements, which includes configuration, deployment, integration, and testing of the clients' licensed software solutions.Implementation Specialists ensure that the licensed software systems meet the client's technical and business needs. They customise...

  • Implementation Specialist

    4 weeks ago

    Cape Town, South Africa Traderoot Full time

    **THE COMPANY** **THE ROLE** The Implementation Specialist role involves end-to-end system commissioning based on clients' business requirements, which includes configuration, deployment, integration and testing of the clients' licensed software solutions. Implementation Specialists ensure that the licensed software systems meet the client's technical and...

  • Implementation Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Traderoot Full time

    THE COMPANYTHE ROLEThe Implementation Specialist role involves end-to-end system commissioning based on clients' business requirements, which includes configuration, deployment, integration and testing of the clients' licensed software solutions.Implementation Specialists ensure that the licensed software systems meet the client's technical and business...

  • I&O Operations Support Engineer

    2 weeks ago

    Cape Town, Western Cape, South Africa JenRecruitment Full time

    A registered financial service provider, providing you and your family with innovative needs-based life and health insurance cover is looking to appoint a I&O Operations Support Engineer you will be managing the day-to-day Operations to provide delivery of systems and services in order to meet or exceed objectives and service levels.The ideal candidate...

  • I&O Operations Support Engineer

    1 week ago

    Cape Town, South Africa JenRecruitment Full time

    A registered financial service provider, providing you and your family with innovative needs-based life and health insurance cover is looking to appoint a  I&O Operations Support Engineer  you will be managing the day-to-day Operations to provide delivery of systems and services in order to meet or exceed objectives and service levels.The ideal candidate...

  • Senior Product And Implementation Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Datafin Full time

    Senior Product and Implementation Specialist – (Hybrid) – Somerset WestProduct/Project managementCape Town – Western CapeENVIRONMENT: Founded in 2020, our client is dedicated to offering comprehensive IT, analytic, and software support services to the fresh produce industry. They are currently seeking a Senior Product & Implementation Specialist who...

  • IT Technical Specialist

    4 weeks ago

    Cape Town, South Africa Clicks Group Limited Full time

    **Listing reference**: 016022**Listing status**: Online- **Position summary** **Industry**:IT & Internet - **Job category**:Helpdesk and Technical Support**Location**:Cape Town - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - An opportunity has become vacant for a Technical Specialist I within the IT...

  • Client and Implementation Manager

    3 weeks ago

    Cape Town, South Africa Mass Staffing Projects Full time

    **Job Information** - Location- Cape Town- Salary- R720k - R500k + commission- Job Type- Permanent- Education- B.Sc/MBChB/B.Pharm/B.Cur/B.A- Experience- 6+ Years’ experience- Reference- MSRCPTJHB- - pharmacy.jobs(at)staffingprojects.co.za- Fax- 0866023398We are currently recruiting for an innovative company who are currently expanding and in need of a...

  • System Implementation Specialist

    1 week ago

    Cape Town, South Africa Iridium Full time

    **Company Overview** Iridium is a market-leading Cloud Accounting business. We are constantly innovating and leading the way forward in bringing technology and accounting together. We love working with amazing clients who are just as passionate about their businesses as we are about helping them do their finances better. Xero Partner of Year in South...

  • Portfolio Implementation Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Talentcru Full time

    Passionate about investments and seeking a rewarding career in fiduciary asset management? We have an exciting opportunity for a Portfolio Implementation Specialist in our Fixed Interest team. This role will provide administrative, procedural and risk management support to the Investment team, particularly the Portfolio Managers (PMs), ensuring you're part...

  • Portfolio Implementation Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa TalentCru Full time

    Passionate about investments and seeking a rewarding career in fiduciary asset management? We have an exciting opportunity for a Portfolio Implementation Specialist in our Fixed Interest team. This role will provide administrative, procedural and risk management support to the Investment team, particularly the Portfolio Managers (PMs), ensuring you're part...

  • Portfolio Implementation Specialist

    4 weeks ago

    Cape Town, South Africa Adzuna ZA B C2 Full time

    Passionate about investments and seeking a rewarding career in fiduciary asset management? We have an exciting opportunity for a Portfolio Implementation Specialist in our Fixed Interest team. This role will provide administrative, procedural and risk management support to the Investment team, particularly the Portfolio Managers (PMs), ensuring you're...

  • Portfolio Implementation Specialist

    1 month ago

    Cape Town, South Africa TalentCru Full time

    Passionate about investments and seeking a rewarding career in fiduciary asset management? We have an exciting opportunity for a Portfolio Implementation Specialist in our Fixed Interest team. This role will provide administrative, procedural and risk management support to the Investment team, particularly the Portfolio Managers (PMs), ensuring you're part...

  • Portfolio Implementation Specialist

    4 weeks ago

    Cape Town, South Africa TalentCru Full time

    Passionate about investments and seeking a rewarding career in fiduciary asset management? We have an exciting opportunity for a Portfolio Implementation Specialist in our Fixed Interest team. This role will provide administrative, procedural and risk management support to the Investment team, particularly the Portfolio Managers (PMs), ensuring you're...

  • Implementation Specialist

    5 days ago

    City of Cape Town, Western Cape, South Africa CA Financial Appointments Full time

    Fantastic opportunity for a experienced Implementation Specialist Analyst to join a hugely competent investment team. In this role you will focus on cash clearing, negotiations with banks, compliance checking, market evaluations and more. This is a great opportunity to further grow your expertise and skills in the asset management...

  • Operations Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Aquarius Specialist Recruitment Full time

    Our client is a very successful and prominent Asset Management company that has made big strides in asset gathering and building their AUM in the past five years on the back of a sound business strategy and excellent investment performance. Due to the growth in their business they now have a new position for an Operations Specialist to join their operations...

  • Lead Generation Specialist

    2 weeks ago

    Cape Town, South Africa Pure Placements on behalf of client Full time

    Title: Hunter Telesales/Lead Generation Specialist Location: Woodstock Cape Town Salary R10 000 pm + Commission **Job Description**: We are seeking a highly motivated and results-driven individual to join our client's team as a Hunter Telesales/Lead Generation Specialist. As an industry leader within the digital printing space, our client offers a...