Key Account Manager

3 weeks ago

Johannesburg, South Africa Signify Full time

Job Title

Key Account Manager - Consumer SA

**Job Description**:
We’re looking for a Key Account Manager to join our Consumer Team in Woodmead, Johannesburg.

Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re transforming our industry.

As the world leader in lighting, we’re constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we’re breaking new grounds in data analytics, AI, and smart homes, offices, cities and more

Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.

As a Key Account Manager for Consumer you’ll be responsible for building and fostering relationships with Consumer key accounts in the Retail sector to maximize, profitability and customer satisfaction with these accounts

As a Key Account Manager for Consumer you will need to have an in-depth understanding of the customer strategy in the country, consumer trends and define an account strategy that drives profitable high growth opportunities for Signify as well as operationally managing the execution.

You will be responsible for developing and executing a Strategic Account Management vision/plan to enable profitable growth of Signify business with the account. Accountable for entire business with the named consumer account, personally driving most important transactions (sell-in and sell-out)

We’re on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch

What you’ll do
- KAMs in the parts of business serving customer on consumer basis are expected to unlock more and higher value consumer opportunities by building and leveraging solid network of contacts within customer landscape.
- KAMs in the parts of business serving Consumer customers are expected to unlock additional value with the account by means of
- improving listings/coverage within the Consumer chain, improving terms of our sell-in by securing better frame agreements with Retailers, growing our share of wallet within the Retailer.
- Key account managers can be organized to manage assigned key accounts within the Retail sector.
- Key account manager is highly proficient in forecasting and analysis of Consumer trends and buying patterns.
- Establishes and nurtures productive, professional relationships with key personnel in assigned key accounts with the objective of establishing Signify as trusted business partner
- Defines and leads Account Team consisting of cross-functional Signify personnel (e.g. Sales Specialists, Channel / End User Marketing, Product Marketing, Order Desk, Quote Support, Proposal Management, LiAS, Project Management, Customer Satisfaction etc.) with the objective of meeting account performance objectives and customer’s expectations
- Ensures profitable business growth with the account, as per assigned targets
- Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period
- Proactively leads a joint-company, strategic account planning process, that develops mutual performance objectives and financial targets, identifies white spaces for relationship and business development, and sets critical milestones for a one and three-year period.
- Effectively manages complex dynamics within the customer ecosystem - cross-functional customer team.
- Lives by our competencies and behaviors

Your qualifications
- 5+ years of proven track record in key account management and consultative selling principles in a fast-paced technology industry
- 5+ years of strong history of quota achievement with stellar experience presenting products & services to consumer accounts
- Experience in Consumer selling
- Key account planning skills and focus on strategic relationships development
- Commercial listening and questioning skills, ability to win the seat at the right customer table
- Skilled in one-to-many negotiations, able to create demand for solutions by leveraging empathy and trust-based relationships
- Interpersonal skills including leading cross-functional teams without formal authority
- Financial acumen and commercial savvines.

What you’ll get in return

We’re offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.

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