IT Service Manager

Service Delivery Manager l Western Cape Overview: We are looking for a passionate Service Delivery Manager with a combination of practical experience, business acumen and a solid service management foundation to join our team. The Service Delivery Manager is responsible for the day-to-day management of the IT organisation (people, partners, processes and...

Who are we? Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology...

**Our Client?** Company Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology...

The person will design and implement Artificial Intelligence decision objects for Company's internal business units and functional teams. These AI decision objects are designed and delivered through a technology platform called Merlynn TOM. In short, these AI decision objects are called Digital Twins. Implementing such Digital Twins of human experts enables...

**Our Client** Company Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology...

**Our Client?** The Companies Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as...

Bosch car service is looking for an EXPERIENCED Service Advisor in the aftermarket motor industry with a RED SEAL qualification as a petrol technician. Most Important-**Must be friendly and have excellent people skills**. Skills & attributes required: - Technical vehicle & parts knowledge - Excellent communication skills - Excellent problem-solving skills...

**Introduction** - Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. - We help people grow their savings,...

**ROLE PURPOSE** A service desk team leader is a person whose role includes ensuring the adherence of professionalism and expansion of all activities done at the service desk. His/her job description entails making sure that the help desk team delivers flawless customer service in managing incident restoration and service level agreements, and monitoring...

**Introduction** - Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables businesses and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings,...

Our client, a non-profit, medical scheme is seeking a **Services Providers Practice Consultant **in **Bellville, Cape Town** area. **Duties include the following, but not limited to**: - To provide optimal support to the healthcare providers on the network, expand the network and promote the Scheme. **Requirements**: - Medical or business-related...

Job Description To maintain client relationships, provide control related advice to clients and managing policy changes.- Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.- Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, and...

The purpose of this Service Desk Analyst lead position is to Lead and supervise the Service Desk Team providing direction, and support to ensure effective service delivery. **Responsibilities**: - Oversee resolution of IT incidents for all Western’s systems and infrastructure - Ensure service requests are handled timeously and within agreed SLA’s. -...

Who are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred...

**Role purpose**: Responsible for sustaining the ASOC OSS Quality Management Systems and Service Management frameworks in line with the required industry standards (including: TS16949, ISO14001 / ISO 9001 / OHAS 18001, ITSM, SAFe), accreditation requirements and business requirements across the organization through existing and new procedures. Regulate,...

The overall purpose of the role The incumbent is responsible for providing excellent client services to a portfolio of clients by efficiently managing human capital queries, any claims and all other medical scheme, gap and medical insurance related queries. Key Responsibilities Provide an effective and efficient administrative channel between clients and...

A client of ours is looking for an energetic, hardworking person to be part of our Services and Repairs Team situated in Bellville Stikland, Industrial **Duties and Responsibilities** - All electrical fault finding on repairs and trailers - ABS Wiring connections - General and maintenance services of truck and trailers - Air fault finding and repairs on...

**Key Outputs** - Leading a team of Service Artisans to repair, service and maintain Electric Power Equipment and components to Caterpillar and Perkins standards and Customer requirements. - Achievement of cost centre financial targets and Key Performance Indicators (KPI’) - Resolve internal customer queries. - Effective control of cost centre expenses and...

**Key Outputs** - Leading a team of Service Artisans to repair, service and maintain Electric Power Equipment and components to Caterpillar and Perkins standards and Customer requirements. - Achievement of cost centre financial targets and Key Performance Indicators (KPI') - Resolve internal customer queries. - Effective control of cost centre expenses and...

**Who are we?** Sanlam was established as a life insurance company in South Africa but has since transformed into a diversified financial services group that operates across the African continent, India, Malaysia and selected developed markets, with listings on the Johannesburg, A2X and Namibian stock exchanges. In 2018 the Group celebrated its centenary as...