Third Part Customer Service Manager

We are a plumbing company specializing in the supply, installation, servicing and repair of plumbing systems.service firm operating out of Stellenbosch and require the services of a committed and diligent person capable of scheduling and successfully managing 10 - 30 service appointments daily. **THE APPLICANT MUST RESIDE WITHIN A 25KM RADIUS FROM...

**Reference**: 7735 DB **Consultant**: Dorei Barnes Coordinate the customer service team, with the aim of resolving queries efficiently and effectively. Compile monthly customer experience management reports and provide management with a visual representation of the customer service team’s performance. Drive and motivate the customer service team to...

**Salary** R10K - R15K basic depending on your brand experience + great incentives + benefits **Description** Your main function is to deliver customer service to parts buyers in a way that is informative, productive and efficient. Your knowledge of the parts you sell is what makes you special and your quality of service you deliver, will ensure your...

Our client an investment holding company, with head offices in Stellenbosch, is looking for an **Application Services Manager** in their Technology and Information (T&I) division. **Responsibilities**: - T&I Strategy and Planning - Application Life Cycle Management - Collaboration and Application Service Management - Governance and Compliance **Knowledge...

Provide excellent customer service by completing repair orders accurately and efficiently within the allocated time, optimizing the productivity of the Service Department. Ensure customer confidence in the safety of their vehicle and the Technician's ability to address any problems they may experience. **Key Performance Areas**: - Complete repair orders...

**Reference**: 7735 DB **Consultant**:Dorei Barnes - Coordinate the customer service team, with the aim of resolving queries efficiently and effectively. - Compile monthly customer experience management reports and provide management with a visual representation of the customer service team’s performance. - Drive and motivate the customer service team to...

**Reference**: DB 7629 **Consultant**: Dorei Barnes **Descriptions**: Monitoring Improve customer service experience, create engaged customers and facilitate organic growth the exception service delivery. Take ownership of customer issues and follow queries through to resolution. Set clear customer support objectives and deploy corresponding strategies...

**Salary** Basic is market and brand related + incentives. **Description** Your main function is to provide excellent customer service consistently to service clients at a very busy franchise dealership. This is a and a fantastic team to be part of. The dealership is part of a large motor group. **Requirements**: - Minim Senior Certificate...

The Role We are looking for a Customer Support Manager, who will lead a dedicated group of support analysts to ensure seamless customer experiences. Your role involves overseeing day-to-day operations, fostering a collaborative environment, and implementing strategies to enhance customer satisfaction. As a key player in our organization, your leadership...

We are currently recruiting Customer Support Agents in the Stellenbosch /Helderberg Area. We are a Stellenbosch based contact centre, servicing a wide client base worldwide and we are looking for agents who wish to grow within the company. Benefit from extensive inhouse training and development programs and enjoy the unique and funky work environment. -...

The Service Advisor plays a crucial role in providing customers with a professional service experience. This role involves ensuring effective communication between customers, parts, and service departments to achieve customer satisfaction goals. **Main Responsibilities**: - Prepare for the arrival of customers. - Provide initial consultation and care for...

Ensure that the customer is confident that his interests and the safety of his vehicle are of the highest priority and that the Diagnostic Technician has the ability and resources to address any problems that the customer may experience. ***Key Performance Areas**: - Complete repair and service orders efficiently and timeously within the allocated time -...

Key Performance Areas:Complete repair orders efficiently and timeously within the allocated time.Achieve workshop labour targets by working efficiently and upselling where possible.Diagnose customer problems, provide appropriate solutions, and communicate these effectively.Ensure parts are ordered timeously and booked out to Job Cards to enable timely repair...

Key Performance Areas:Complete repair orders efficiently and timeously within the allocated time.Achieve workshop labour targets by working efficiently and upselling where possible.Diagnose customer problems, provide appropriate solutions, and communicate these effectively.Ensure parts are ordered timeously and booked out to Job Cards to enable timely repair...

Key Performance Areas: Complete repair orders efficiently and timeously within the allocated time. Achieve workshop labour targets by working efficiently and upselling where possible. Diagnose customer problems, provide appropriate solutions, and communicate these effectively. Ensure parts are ordered timeously and booked out to Job Cards to enable timely...

**THIS POSITION REQUIRES FRANCHISED MOTOR DEALERSHIP EXPERIENCE** An Independent and extremely well-established high-end motor dealership is looking for a Service Advisor to join their family-feel workshop team. We are in search of a well-presented and articulate Service Advisor proficient in a DMS with at least 2 years of experience, dedicated to...

Perhaps you’re looking for a new challenge in a friendly, intimate, non-institutional environment. If so, then consider working in one of Stellenbosch’s most elegant guesthouses, located in a picture-perfect setting of Devon Valley. You must have a true passion for hospitality, share our commitment to provide the finest guest service, and help our team...

**Job title: Travel Manager** Our client, based in **Stellenbosch**, is in the **travel industry** and they are looking to hire a **Travel Manager **to join their team as soon as possible. **About the company and position** Our client is a dynamic travel management company specializing in personalized flight bookings and travel planning services for both...

**About us** The Mudita Foundation is a small business in Stellenbosch. We are agile, innovative and creative. **Responsibilities**: - Maintain accurate and up-to-date financial records using accounting software, namely Sage. - Process accounts payable and ensure timely payment of invoices. - Reconcile bank statements and credit card transactions. -...

**Western Cape**, Stellenbosch** **(Market related)** **Our client, located in Stellenbosch has an opportunity for a **General Service Manager** who is a dynamic individual with great management skills.** **EMPLOYMENT TYPE : Permanent** **SECTOR : Admin** **START DATE : A.S.A.P / Immediate** **DUTIES**: **Office services including**: *** - **Monitor...