Motor Vehicle Technician
3 weeks ago
Provide excellent customer service by completing repair orders accurately and efficiently within the allocated time, optimizing the productivity of the Service Department. Ensure customer confidence in the safety of their vehicle and the Technician's ability to address any problems they may experience.
**Key Performance Areas**:
- Complete repair orders efficiently and within the allocated time.
- Achieve workshop labour targets by working efficiently and upselling where possible.
- Diagnose customer problems, provide appropriate solutions, and communicate them effectively.
- Ensure timely ordering of parts and booking out to Job Cards for repair completion.
- Stay informed on changes in technology through training and reading bulletins.
- Support the Service Manager and Foreman with beneficial tasks.
- Manage adherence to all Dealership business processes and promote ongoing continuous improvements.
- Keep workstations/equipment/tools and all vehicles neat, clean, and tidy.
**Minimum Requirements**:
- Qualified Motor Vehicle Technician (Red Seal).
- Fully Bilingual (English, Afrikaans) - a third SA language would be an advantage.
- Motor Vehicle Dealership experience, preferably in the premium segment.
- Computer Literacy.
**Essential Competencies**:
- Following Procedures and Instructions.
- Customer Focus.
- Drive for Results (Productivity & Efficiency).
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