Team Leader
5 days ago
**Team Leader - HRSD**
**What would make you a good fit for this role?**
- Must be willing and able to work in a High pressurized environment.
**Requirements**:
- Minimum matric or equivalent NQF
- At least 5 years HR experience specializing in Administration at mid-and senior levels
**Skills**
- Attention to details
- Technical expertise
- Oral and written communication
- Planning and organising
- Customer Service orientation
**What you'll be doing**
**ADMINISTRATION**:
Management of employee Data and Operations records Operating Model as per approved guidelines:
- ** 1. **Assign and input new ID for new hire
- ** 2. **Manage and update employee details Personnel Data
- ** 3. **Update the name and position on the BU organization structure chart
- ** 4. **Update the Work Data (Confirmation, Promotion, Transfer, Retirement, Resignation, Contract Expiry, Termination, Disciplinary Action, etc.)
- ** 5. **Maintain filing of organization management for each employee
- ** 6. **Generate any Organization Management related report if requested (e.g. requested by finance division)
- ** 7. **Preparation of EIB’s where bulk imports required
- ** 8. **Complete special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.
- ** 9. **Improve program and service quality by updating procedures, evaluating system results with users.
- ** 10. **Contribute to team efforts by accomplishing results on time.
OPERATIONS / MANAGEMENT ENGAGEMENT:
To respond on Admin & Ops queries from BU that is escalated from the contact centre within their own authorization and capability.
- 1. Responding to assigned tickets logged via 4MeSelfService tool.
- 2. Adopt new digital approach via Signiflow to paper-based workflow for digital enablement
- 3. To liaise with BU (management, employees, etc.) if there are any problems that needs BU confirmation
PEOPLE MANAGEMENT
- ** 1. **Daily, weekly and monthly management of HR Administrators
- ** 2. **Weekly catch up sessions to address changes, frustrations and outputs
- ** 3. **EDUCATION & EXPERIENCE
- ** 4. **Formal education: Diploma or Degree in Human Resources and/or equivalent job-related experience is preferable
- **5. **Job experience/knowledge/language requirements:
- ** 8. **Demonstrates knowledge or experience in human resources management software/Workday
- **9. **Demonstrate effective and stable interpersonal relationship with internal and external parties
- ** 10. **Formal training in human resources or another business-related field
- ** 11. **Fluent in English. Proficiency in a second language would be an advantage.
- Min 5 years related experience in a computerized accounting/human resources environment preferably within a Data & Ops or human resources function
- Demonstrate knowledge of basic office procedures, basic human resources function, typing and keyboarding
PERSONAL SKILLS
- ** 1. **Manage time and prioritize a multitude of concurrent tasks and phone calls, while ensuring deadlines are being met
- **2. **Utilize excellent verbal, written and inter-personal communication skills to establish and maintain a good rapport with co-workers, supervisors and Business Units
- ** 3. **Familiarity with Microsoft Office required, esp excel
- ** 4. **Strong process and systems skills
- ** 5. **Proficiency with numbers and strong attention to detail
- ** 6. **Strong interpersonal, and verbal and written communication skills
- ** 7. **Strong organization and follow-through skills
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