Accounts Receivable Supervisor

6 months ago

Kempton Park, South Africa DSV Full time

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

**DSV - Global transport and logistics**

Location: Kempton Park
Job Posting Title: Accounts Receivable Supervisor
Time Type: Full time

**Minimum Requirements**

Grade 12

Completed or currently studying Credit Management/B.Com Accounting or

Financial accounting qualifications will be considered - Advantageous

1. MS Office

2. Above average computer literacy

3. Solid experience on MS Office Software (Outlook, Excel, Word)

4. Working experience on an ERP System (SAP, and CargoWise1 preferred)

**Job Related Requirements**

**Compulsory Skills**:
**1. Essential Duties**:

- Responsible for assessing, analyzing, and mitigating credit risks within our organization
- Maintenance of the Masterdata for customers

**2. Process Driven**:

- Full Understanding of the end-to-end business processes underlying the credit risk function.
- Must be able to drive correct behavior and organizational compliance

**3. Proven problem-solving skills with the ability to**
- Identify root causes
- Take appropriate steps for short term resolution
- Offer effective Medium to long-term skills

**4. Excellent communication skills **(written and verbal)
- Must be able to communicate effectively and with diplomacy
- Must have good presentation skills
- Must have good reporting writing skills

**5. Motivation and Commitment**
- Self-motivated and able to use initiative
- Ability to work under pressure, with tight deadlines

**6. Leadership**
- Strong Leadership skills with at least 1 years supervisory experience
- IR related experience
- Must take ownership of responsibilities, processes, situations and resources

**Experience**:

- Minimum of 3 years experience Accounts Receivable experience

**Systems**:
Knowledge of SAP and CW1

**Added Advantages for this role**
- Experience in the Shared Services/Logistics environment
- Proven ability to guide teams and creatively dig into issues
- Ability to address Senior Level Management with concise information
- Strong knowledge of logistics business, practical experience
- Strong orientation for fast-paced high productivity metric driven environment ensuring that the AR function meets its agreed SLA targets relating to the AR process and Credit Risk Policies

Studying towards a financial Certificate/Diploma/Degree

**Main purpose of the role**

The Accounts Receivable Supervisor will be responsible for the overall performance of the team, and all AR activities performed in RSSC. Their responsibility will include monitoring outstanding balances, ensuring timely collections, and monitoring reconciliation of accounts. They will oversee posting of payments, and applies, resolving queries, and communicating with customers regarding payment issues.

This role will involve a large amount of Customer contact (Both internal with local Business Partners and/or staff in Operations or external clients) so excellent interpersonal skills and a strong Customer focused approach are required, along with positive and professional attitude to tasks allocated.

**Duties and Responsibilities**

**Responsibilities Accounts Receivable**
- Monitoring AR Ageing: Monitor the ageing to identify overdue accounts and ensure the team proactively collect, reducing bad debts
- Resolving Queries/Disputes: Drive the investigation and resolution of queried invoices, this involves coordingating with operations and sales to address issues and ensure accurate billing
- Credit Policy Compliance and Maintenance: Assist in the implementation of credit policies and procedures to ensure consistency, efficiency, and compliance with internal standards and regulatory guidelines.
- Stakeholder Communication: Collaborate with internal stakeholders, including senior management, finance, and operations teams, to communicate trends, patterns or areas of improvement. Ensure that the AR department provides quality service to both internal & external Customers
- Reporting: Lead the month-end closing process and comply to month-end reporting deadlines. Generating and analysing reports to track key metrics such as ageing, collection trends, cash flow, DSO.
- Team Leadership: Provide guidance and leadership to members of the team. Foster a collaborative and supportive work environment to facilitate professional growth and development. Ensure team meets overall KPi’s set. Ensure good relationships are built and maintained with all relevant parties. This includes fellow colleagues, Account managers, Sales representatives, Business Partners & External clients. Ensure adequate staffing of teams in accordance with budget and workload. Determine and adjust team and individual objectives. Follow full HR & IR processes on performance management **8. Motivation and Commitment**
- Ability to work under pressure, with tight deadlines
- **8. Leadership**
- Strong Leaders

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