Floor Manager Casual Dining Restaurant Newlands
7 months ago
Calling all Floor Managers Join our client's team in Newlands, Cape Town, for an exciting opportunity Lead a team at this vibrant restaurant nestled in the heart of town. Craft memorable dining experiences in a charming outdoor setting. From delicious breakfasts to satisfying lunches and refreshing drinks, be part of this bustling restaurant, open every day of the year
**Restaurant Seating and Operational Hours**:
- Seating Capacity: Up to 250 guests
- Operational Hours: Open daily, including weekends and public holidays, from 09:00 to 17:00
**Salary**:
R10,000 - R12,000 per month based on experience.
**Requirements**:
- Must have at least 3 years of management experience in a fast-paced high-end restaurant, with a guest seating of 250 and above.
- Experience in co-ordinating all restaurant operations.
- Must be able to work weekends, public holidays, off days as per roster
- Demonstrate proficiency in computer literacy, including the use of POS software such as Pilot for cash-ups, day-end, and month-end procedures.
- Possess a valid driver's license and own reliable transportation for travel to and from work.
- Provide recent contactable references, preferably with landline numbers.
- Commit to a permanent position and be available to start immediately.
- Embrace the fast-paced environment, maintaining fitness to keep up with the demands of the role.
- Handle customer concerns graciously, ensuring a positive dining experience for all guests.
- Utilize excellent communication skills, both verbal and written, to effectively communicate with staff and customers.
**Floor Manager Duties**:
- Oversee daily restaurant operations, ensuring smooth workflow and high-quality service delivery.
- Supervise and train staff, to uphold restaurant standards and guest satisfaction.
- Manage inventory levels and conduct regular stock checks to optimize stock control procedures.
- Develop and implement staff schedules to ensure adequate coverage during peak hours.
- Address any customer concerns or complaints promptly and effectively to maintain positive guest relations.
- Monitor cleanliness and organization of the restaurant, adhering to health and safety regulations at all times.
- Collaborate with kitchen staff to ensure efficient food preparation and timely delivery of orders.
- Assist in marketing and promotional activities to attract and retain customers.
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