Ecomplete Technical Project Manager

7 months ago

Cape Town, South Africa Smollan Full time

At eComplete, we create and manage the perfect environment in which e-commerce thrives. Our first-of-a-kind, fully managed, end-to-end e-commerce solution helps brands and retailers get to market at a fraction of the time and cost. We manage the entire e-commerce journey - from click to delivery - enabling our clients to stay focused and what they do best. Our mission is to ignite more e-commerce globally and to connect customers with their favourite brands. We are not just changing the e-commerce industry; we are launching it into the next universe of retail.

**Your role in eComplete**

Responsibilities and Deliverables will include, but are not limited to, the following:
**Project Management**
- Liaise on the scoping and briefing phase of the project with the client and the technical project leads to coordinate project implementation steps.
- Prepare and present methodical project proposal for sign-off within client budget and company parameters.
- Effectively facilitate client and internal work team meetings related to the project plan.
- Quality assurance/quality checking of each phase of the project to ensure a high standard of implementation.
- Advise and have insight into UX and trends.
- Upskilling and maintaining digital marketing/SEO/Google analytics abilities.

**Profitability**
- Draft project budgets using previous data and client brief information
- Submit a budget to the client for review and approval.
- Managing project costs by prioritising and maintaining client expectations where required.
- Analyse actual costs incurred during the project and advise on cost-effectiveness.

**Communication and Liaison**
- Advise on commerce structure policies.
- Ensure client feedback is obtained through client experience
- Track and report on project status.
- Resolve/escalate issues.
- Communicate future project changes based on client feedback and experience.

**Team Management**
- Assemble and lead project teams, ensuring that all team members understand
their roles and responsibilities.
- Manage internal and external resources to ensure efficient project execution.
- Conduct regular team meetings to review project progress, address issues, and
ensure effective communication.
- Ensure the project team is working effectively with other departments, such as
sales and customer support, to meet overall business goals.

**Financial Management**
- Develop and manage project budgets, ensuring projects are delivered within
financial constraints.
- Monitor project profitability and ensure projects achieve or exceed financial
targets.
- Prepare and present budget reports to senior management and stakeholders.
- Bachelor's degree or certification in a related field; PMP, Scrum Master, or similar
certification is a plus.
- 3+ years experience in project management life cycle. e-Commerce and/or technical exposure advantageous
- Shopify/Magento Experience
- Proven experience as a Technical Project Manager, specifically in managing
e-commerce projects.
- Strong understanding of e-commerce platforms, technologies, and best
practices.
- Strong understanding of project management methodologies and tools.
- Excellent communication and leadership skills.
- Ability to manage multiple projects simultaneously in a fast-paced environment.
- Proficiency in project management software and tools.
- Strong problem-solving skills and attention to detail.
- Ability to work under pressure and meet tight deadlines.
- Experience with budget management and resource allocation.

**Key Competencies**
- Systematic and methodical thinker
- Relationship building
- Excellent communication skills (verbal & written)

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