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Assistant to Head of Department
2 months ago
**Introduction**
Our client, based in Durban, is looking for an Assistant for a Head of Department.
**Duties & Responsibilities**
Providing comprehensive support to the Head of Customer Service and Customer Service Team.
Managing the departments operations, including handling of the daily required duties and supporting with planning and distributing information.
Point of reference for all queries, requests or issues (internal and external).
Maintains general company record system.
'Gateway’ role, providing a bridge for smooth communication between the Head of Customer Service and staff.
Completes a broad variety of administrative tasks including:
Assisting with special projects
Designing and producing complex documents, reports, and presentations
Collecting and preparing information for meetings with staff and outside parties
Composing and preparing correspondence
Maintaining contact lists
Making travel arrangements
Completing and verifying expense claims.
Collects information with regards to financial reporting.
Coordinates all meetings and assist with staff meetings and events as needed.
Evaluates and assists in developing office policies and procedures for improved workflow and anticipates future needs as organisation grows.
Assists in the selection of vendors.
Purchases equipment, services, and supplies necessary for operation
Composes presentations.
Customer accounts management.
Management of housekeeping.
Employee management records.
**Desired Experience & Qualification**
Matric.
Diploma or Higher Certificate in a related secretarial/administration discipline.
Experience in a similar position within a pressured, customer-centric environment.
Experience with the construction/mining sector advantageous.
**Interested?**
**Job Types**: Full-time, Permanent
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