Junior Technical Specialist

6 days ago


Pretoria, South Africa The Hutech International Group Full time

Join an established a reputable medium sized IT company as a Junior Technical Specialist role is to provide a single point of contact for end users to receive support within the organizations computing environment.
Extensive training in the Microsoft space as well as continuous growth to more senior levels.

**_ Position: Junior Technical Specialist_**
**_Industry: IT Infrastructure _**
**_Location: Pretoria East - Gauteng _**
**_Salary: Market Related (Negotiable + Extensive Training and Support)_**

**Requirements **?**:

- 1-2 years’ experience with Windows 10, Windows 7/8 and MS Office 2003-2016.
- Experience supporting MacOS
- Microsoft Office 365 experience with Outlook, OneDrive, Skype for business and SharePoint.
- Experience troubleshooting hardware issues and replacing hardware on both desktops and laptop computers.
- Experience installing/uninstalling software, patches, updates on Desktops and Laptops.
- Knowledge of networking hardware, cable, Wi-Fi, fibre, switches, routers, access points.
- Knowledge of WAN technology 3G, Diginet, ADSL, Satellite, etc.
- Knowledge of TCP/IP networks, troubleshooting, diagnostics, VPN troubleshooting, routing.
- Knowledge of printers: installing of network/USB printers, configuring scanning, sharing, physical setup and troubleshooting.
- Knowledge regarding, routers (logging into a router. basic configuration)
- Knowledge of anti-virus and virus removal.
- Correct loading & reloading procedures of computers, restoring of data, loading of drivers & software.
- Customer Service experience.

**Qualifications **?**:

- Grade 12.
- A+.
- N+.
- MCITP/MCTS/MCSA.
- Other IT related certifications may be presented.

**Skills Required **?️**:

- Ability to work without supervision.
- Good communication skills
- Show Initiative.
- Ability to multi task.
- Good at problem solving.
- Customer Service/Customer relations.
- Ability to work in a team and support team members.
- Rise to the occasion when presented.
- Own car and valid drivers license.

**Main Duties **?**:

- Assist with the installation, configuration and on-going usability of desktop computers, peripheral equipment and software.
- The position responsibility requires independent analyses, communication and problem solving.
- Work is performed with little supervision and requires initiative and judgment.
- To Progress/close incidents to satisfactory conclusion on the incident system.
- Works with vendor support contacts to resolve technical problems.
- Ensure Desktop computers interconnect seamlessly with diverse systems.
- Work with procurement staff to purchase hardware and software.
- Other Duties as required.

**Closing date: Monday 8th of April 2024**

**Contact**:
Cynthia Beukes

Technical Recruitment

Office: 0123463603 / 0679018745

**POPIA Disclaimer**:

- The processing of your personal information and sharing it with third parties for verifications.
- The exercising of your rights provided for by POPIA.
- To acknowledge that Hutech International Group (Pty) Ltd will keep the record of your personal information confidential.
- For more information please contact:
**Niekie Lotter



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